Basit Ali

Basit Ali Email and Phone Number

Salesforce Administrator & Consultant With 6X Salesforce Certified & Export on Salesforce Sales Cloud Service Cloud & Experience Cloud @ Tether
dublin, leinster, ireland
Basit Ali's Location
Islāmābād, Pakistan, Pakistan
About Basit Ali

I am a Salesforce professional with extensive experience in both Administration and Consulting. As a Certified Salesforce Administrator, I specialize in optimizing CRM systems through Flows, Validation Rules, and Process Automation. As a Consultant, I have collaborated with stakeholders to deliver customized Sales Cloud and Service Cloud solutions that drive business efficiency and revenue growth. I have Created and maintained custom objects, fields, and validation rules to ensure data integrity. Resolve product or service problems by clarifying the customer's complaint; determiningthe cause of the problem; selecting and explaining the best solution to solve the problem;expediting correction or adjustment; following up to ensure resolution. Salesforce support professionals need excellent problem-solving skills to diagnose andresolve issues effectively. A logical and methodical approach to troubleshooting isessential.

Basit Ali's Current Company Details
Tether

Tether

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Salesforce Administrator & Consultant With 6X Salesforce Certified & Export on Salesforce Sales Cloud Service Cloud & Experience Cloud
dublin, leinster, ireland
Website:
tether.ie
Employees:
10
Basit Ali Work Experience Details
  • Tether
    Salesforce Administrator
    Tether Nov 2024 - Present
    Islāmābād, Pakistan
  • Business Solutions & Services (Bss)
    Customer Success Engineer - Sfdc
    Business Solutions & Services (Bss) Mar 2022 - May 2024
    Islamabad, Islāmābād, Pakistan
    Managed SFDC support across company divisions in over 70 countries.• Collected and analyzed client feedback on a quarterly basis to drive performance improvements and business growth.• Coordinated with associate teams through the deployment phase to ensure deadlines were met.• Conducted meetings with new affiliates to gather requirements.• Oversaw product-based business agendas in alignment with client requirements.• Trained new resources and affiliates on company products and business processes. • Engaged in technical aspects involving communication with both customers and internal teams.• Ensured quality and authenticity of the entire project through regular meetings and adherence to dedicated timelines, resulting in no tasks exceeding SLA from the entire team.
  • Bizintel
    Salesforce Administrator
    Bizintel Jul 2021 - Feb 2022
    Karāchi, Sindh, Pakistan
    Creating and managing user accounts, profiles, roles, and permissions to ensure dataaccess is properly restricted and managed.creating custom fields, page layouts, workflows, validation rules, and automation (likeProcess Builder).Creating reports and dashboards that allow business users to gain insights from theirSalesforce data.Building and maintaining automation, like email alerts, approval processes, and processbuilder and workflows, to streamline business processes.platform's security settings are properly configured, including setting up sharing rules, rolehierarchies, and managing field-level security.
  • Ciberspring International
    Salesforce Administrator
    Ciberspring International Mar 2020 - Feb 2021
    Islāmābād, Pakistan
    Customized Salesforce Core functionality using Custom Objects, fields, Page Layouts,Validations, Record Types, Role, Profile, Process builders, Email alerts, Sharing Settings,Case Management etc.Part of the CRM customization/development team in different roles including SalesforceAdministrator and Integration specialist.Salesforce data management using Salesforce Data loader for schedule data load,dataloader.io.Worked on different Salesforce Projects as Junior developer | salesforce consultant withteam.
  • Masia Institute
    Web Developer Internship
    Masia Institute Jul 2018 - Dec 2020
    Rawalpindi, Punjab, Pakistan
    An excellent institution for students in the field of Computer Science• Web-Designing: Learnt web designing using HTML, CSS, and BOOTSTRAP,and implementing it in DREAM WEAVER, Adobe PhotoshopTools.• Web-Development in PHP: Acquired skills in developing a website anddatabases MYSQL combined. Gained the knowledge of developing Web usingPHP on WAMP Server.

Basit Ali Education Details

Frequently Asked Questions about Basit Ali

What company does Basit Ali work for?

Basit Ali works for Tether

What is Basit Ali's role at the current company?

Basit Ali's current role is Salesforce Administrator & Consultant With 6X Salesforce Certified & Export on Salesforce Sales Cloud Service Cloud & Experience Cloud.

What schools did Basit Ali attend?

Basit Ali attended Preston University.

Who are Basit Ali's colleagues?

Basit Ali's colleagues are Farman Ali, Patrick Lennon, Muhammad Faraz, Michael Gargan.

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