Basit Ali Email & Phone Number

Islāmābād, Pakistan

Islamabad, Islāmābād, Pakistan

Managed SFDC support across company divisions in over 70 countries.• Collected and analyzed client feedback on a quarterly basis to drive performance improvements and business growth.• Coordinated with associate teams through the deployment phase to ensure deadlines were met.• Conducted meetings with new affiliates to gather requirements.• Oversaw product-based business agendas in alignment with client requirements.• Trained new resources and affiliates on company products and business processes. • Engaged in technical aspects involving communication with both customers and internal teams.• Ensured quality and authenticity of the entire project through regular meetings and adherence to dedicated timelines, resulting in no tasks exceeding SLA from the entire team.

Karāchi, Sindh, Pakistan

Creating and managing user accounts, profiles, roles, and permissions to ensure dataaccess is properly restricted and managed.creating custom fields, page layouts, workflows, validation rules, and automation (likeProcess Builder).Creating reports and dashboards that allow business users to gain insights from theirSalesforce data.Building and maintaining automation, like email alerts, approval processes, and processbuilder and workflows, to streamline business processes.platform's security settings are properly configured, including setting up sharing rules, rolehierarchies, and managing field-level security.

Islāmābād, Pakistan

Customized Salesforce Core functionality using Custom Objects, fields, Page Layouts,Validations, Record Types, Role, Profile, Process builders, Email alerts, Sharing Settings,Case Management etc.Part of the CRM customization/development team in different roles including SalesforceAdministrator and Integration specialist.Salesforce data management using Salesforce Data loader for schedule data load,dataloader.io.Worked on different Salesforce Projects as Junior developer | salesforce consultant withteam.

Rawalpindi, Punjab, Pakistan

An excellent institution for students in the field of Computer Science• Web-Designing: Learnt web designing using HTML, CSS, and BOOTSTRAP,and implementing it in DREAM WEAVER, Adobe PhotoshopTools.• Web-Development in PHP: Acquired skills in developing a website anddatabases MYSQL combined. Gained the knowledge of developing Web usingPHP on WAMP Server.