Basit R Email & Phone Number

Rawalpindi, Punjab, Pakistan

Develop and implement retention strategies to ensure long-term client partnerships. Proactively engage with clients to understand their evolving needs and recommend solutions that align with their business objectives.Address client complaints or issues in a timely and effective manner. Escalate complex or high-priority issues to the appropriate internal teams for resolution.Stay updated on industry trends, market changes, and competitor activities. Use this information to identify opportunities for improvement and provide recommendations to clients.Act as a client advocate within the organization, representing their interests and providing feedback to internal teams. Collaborate with cross-functional teams to ensure client needs are met and exceeded.

United States

Developing and facilitate trainings with managers, supervisors and leads regarding billing-related procedures.Developing best practice procedures to mitigate claim denial and eligibility issues. Staff Training to utilize these procedures and monitor timeliness of completion.Compiling, review and provide a wide array of billing reporting for Executive staff. Interpret billing data and provide recommendations to Executive team.Report Motoring on funding utilization and work effectively with Program supervisors to maximize utilization across funding streams.

Islamabad

Strategic Consulting, including business plan & sales strategy development.Planning and management, including staffing, communications, logistics and customer service.Customer, vendor and partner communications.Public relations events/projects.Development and maintenance of social media strategy.Budgeting/finance/accounting.Overseeing all administrative functions.leading and directing employees.Delegates administrative tasks such as accounting, paperwork and payroll,Ensures administrative efficiency, proper procedure, implementation of policies

Pakistan

• Ensuring outstanding customer satisfaction by maintaining strong working relationships• Guiding and leading team members to deliver products/services that meet or exceed the customer requirements• Handle client issues throughout the implementation life cycle in a timely and accurate fashion• Managing and training resources to ensure quality and consistency of service to customers• Maintaining complete and accurate customer correspondence data• Developing and updating client related reports• Managing client relationships to build a reputation for excellent service and generate repeat business• Negotiating and manage agreements through business contract process• Creating online videos, training guides, FAQs, WebEx training sessions etc. to benefit all clients

Master'S Degree, Leadership And Management

Activities and Societies: Combined studies,Sport, music and student societiesMasters in leadership and Management studies

Computer And Information Sciences, General