Senior Cargo Agent
CurrentSelf-driven professional with 17 years of extensive experience in strategy planning, cargo revenue optimization, air cargo operations management, and airport ground operations. I bring a wealth of expertise in managing and planning complex cargo operationsDangerous Goods Handling & Acceptance: Over 12 years of experience managing Dangerous Goods (DG) with a CAT 6 license, ensuring compliance with safety regulations and industry standards. Skilled in the safe acceptance, documentation, and processing of DG shipments.Investigation and Reporting: Identify non-compliance or deviations affecting cargo operations, report and address issues with the relevant GHA authority, and collaborate to resolve them, ensuring zero-tolerance performance standards at the station levelCargo Handling & Planning: Expertise in the acceptance and management of special cargo like Live Animals, Pharmaceutical Products, etc with extensive experience in planning and issuing load plans for wide-body aircraft, including specialization in B777F and B747F. Proficient in handling odd-sized and high-density cargo.Advanced Systems Knowledge: Strong command of cargo management systems including Skychain, Cargospot, Salesforce etc. Monitoring to ensure seamless operation, achieving CIQ milestones for each shipments and maintaining strict compliance with cargo regulations Aircraft Supervision & Ramp Operations: Supervising aircraft loading and unloading processes for B777F and B747F, with hands-on experience in joystick operation for these aircraft models.Leadership & Teamwork: Proven track record in managing teams of cargo handlers and executives, providing comprehensive training to enhance skills and knowledge. Recognized for fostering effective teamwork, leading training sessions, and ensuring high standards of operational performance and customer service.
