Continuously monitored and evaluated processes to find areas of improvement, significantly improving the client experience by 32% by advising resource allocation to one- on-one health monitoring Coordinate between Software entity and business contacts to manage project lifecycle, and ensured team achieved 96% of deadlines by communicating realistic expectations Design interactive dashboards using Power BI to improve data accessibility & increase stakeholder engagement Develop a… Show more Continuously monitored and evaluated processes to find areas of improvement, significantly improving the client experience by 32% by advising resource allocation to one- on-one health monitoring Coordinate between Software entity and business contacts to manage project lifecycle, and ensured team achieved 96% of deadlines by communicating realistic expectations Design interactive dashboards using Power BI to improve data accessibility & increase stakeholder engagement Develop a detailed project plan to monitor and track progress. Providing timely and accurate Investment map`s users feedback. Create and maintain comprehensive project documentation. Report and escalate to management as needed. Show less

Closely monitoring business processes to integrate RPA to enhance the overall productivity by 60% Strategizing with all 5+ departments to better understand their specific needs and align them with business strategy with RPA solutions Presenting 4+ annual reports to Top managment, detailing successful integrations; tests and reviews; and assisting them to take business-crucial decisions to increase the positive ROI Prepare documentation and manage technical and UAT testing.… Show more Closely monitoring business processes to integrate RPA to enhance the overall productivity by 60% Strategizing with all 5+ departments to better understand their specific needs and align them with business strategy with RPA solutions Presenting 4+ annual reports to Top managment, detailing successful integrations; tests and reviews; and assisting them to take business-crucial decisions to increase the positive ROI Prepare documentation and manage technical and UAT testing. Improve operation efficiency by utilizing Visio for preparing process flows. Show less