Bassel Matari Email & Phone Number

• Facilitate seamless communication among project stakeholders, ensuring compliance with project requirements and deadlines. • Adapt to changes in project requirements and ensured successful outcomes through innovative solutions • Coordinate with project managers to drive innovative approaches to surveying project schedules, budgets, and resource allocation, consistently optimizing project outcomes. • Conduct regular on-site visits and inspections as a Construction Project Coordinator to proactively identify and resolve issues, ensuring project timelines and quality standards were met effectively

Houston, Texas, United States

• Managed automotive warranty administration for diverse clients, ensuring accurate and efficient claims processing. • Documented and verified warranty claims, ensuring compliance with manufacturer guidelines. • Facilitated communication and resolution of warranty issues with clients, dealerships, and manufacturers. Provided regular updates on claim statuses and handled inquiries professionally. • Maintained CDK, a user-friendly website dedicated to automotive warranty services.

• Inspecting and diagnosing new and used vehicles prior to car placement for aesthetic customer viewing. • Utilized diagnostic tools and software to identify vehicle malfunctions and interpret error codes, facilitating accurate and efficient troubleshooting and repairs. • Leveraged strong organizational abilities to streamline workflow and optimize service bay utilization, maximizing productivity and minimizing vehicle wait times for customers. • Demonstrated proficiency in fast-paced repair environments, consistently meeting or exceeding service department efficiency targets.