Job objectiveSeeking the position of a service engineer to utilize my experience in addressing critical technical issues and provide best service in a renowned organizationCore Competencies:• Extensive knowledge of electrical and mechanical procedures• Comprehensive knowledge of customer service principles and practices• Possess excellent problem solving and analytical skills• Excellent communicator, both in verbal and written• Skilled in developing and maintaining good relationship with customers• Ability to work under pressure and meet tight deadlines Work ExperienceService Engineer El ShazlyI Engineering & Trading | 6th of October City, Egypt Nov 2009 up till nowJob summaryARBURG injection moulding machines service covering all over Egypt. Main duties are technical service, troubleshooting, repair, diagnosis of hydraulic, electrical and mechanical systems.• Service visit on call basis or Annual service contract. • Coordinating with the team leaders for customer service.• Follow ups the customer for confirmation of solving their problems.• Perform mechanical, electrical and hydraulic troubleshooting.• Perform calibration of Arburg injection moulding machines• General knowledge about chillers, material central feeding system, granulators, compressors and conveyors. PROFESSIONAL CERTIFICATES• ARBURG special course TS-S EHM , Lossburg (Germany). •
Listed skills include Manufacturing Engineering, Machining, Engineering Management, Scada, and 5 others.
