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Bassem Hassan is listed as Team Leader | Driving Results | Customer Service | Inspiring High-Performance | Teams Results-Oriented Team Leader at Tabby, a company with 35 employees, based in Cairo, Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Bassem Hassan.
Bassem Hassan previously worked as Customer Service Team Lead at Tabby and Customer Service Team Lead at Concentrix. Bassem Hassan holds Bachelor'S Degree, Finance, General from Cic - Canadian International College.
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Customer Service Team Lead with nearly six years of experience in the customer service field. I leverage my Business Administration degree with a finance focus to drive exceptional customer experiences. My financial background helps me analyze clients needs, understand the impact of decisions, and optimize team performance. I excel in building high-performing teams, resolving complex issues, and ensuring customer satisfaction.
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Cairo, Cairo, Egypt
Oversee daily operations of the fintech customer service team, assigning tasks, setting goals, and monitoring performance.Financial Product Knowledge: Develop and maintain a deep understanding of the fintech products and services offered by the company.Customer Experience: Drive customer satisfaction by setting high service standards and ensuring the team.
Cairo, Cairo, Egypt
Oversee daily operations of the customer service team, assigning tasks, setting goals, and monitoring performance.Customer Focus: Drive customer satisfaction by setting high service standards and ensuring team adherence to company policies and procedures.Performance Management: Conduct performance reviews, provide coaching and feedback, and identify.
Cairo, Cairo, Egypt
Coaching and Mentoring: Provide ongoing coaching and mentorship to customer service team members, offering guidance on product knowledge, customer interaction techniques, problem-solving strategies, and conflict resolution.Skill Development: Identify training needs and develop training programs to enhance customer service skills, including communication.
Cairo, Cairo, Egypt
Customer Service expert with a great experience in the Travel industry. Skilled in conflict resolution, problem-solving, and active listening. Proven ability to exceed customer expectations and drive customer satisfaction.Passionate about creating positive customer experiences. Possessing strong communication and interpersonal skills, adept at handling.
Other employees you can reach at tabby.ai. View company contacts for 35 employees →
Artem Karablinov
Colleague at TabbySpain, Spain
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MR
Mohammed Rateb
Colleague at TabbyAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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ال
العربية للاتصالات
Colleague at TabbyJiddah, Makkah, Saudi Arabia, Saudi Arabia
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PS
Polina Shchekina
Colleague at TabbyDubai, United Arab Emirates, United Arab Emirates
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RE
Ranim El Feky
Colleague at TabbyNew Cairo, Cairo, Egypt, Egypt
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KS
Kainat Saleem
Colleague at TabbyUnited Arab Emirates, United Arab Emirates
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VT
Vitaly Tsvetkov
Colleague at TabbyLisbon, Lisbon, Portugal, Portugal
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AS
Ahmed Shawky
Colleague at TabbyCairo, Egypt, Egypt
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RF
Reem Faik
Colleague at TabbyCairo, Cairo, Egypt, Egypt
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YR
Yasmin Raafat
Colleague at TabbyCairo, Cairo, Egypt, Egypt
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Quick answers generated from the profile data available on this page.
Bassem Hassan works for Tabby.
Bassem Hassan is listed as Team Leader | Driving Results | Customer Service | Inspiring High-Performance | Teams Results-Oriented Team Leader at Tabby.
Bassem Hassan is based in Cairo, Cairo, Egypt while working with Tabby.
Bassem Hassan has worked for Tabby, Concentrix, and Vodafone.
Bassem Hassan's colleagues at Tabby include Artem Karablinov, Mohammed Rateb, العربية للاتصالات, Polina Shchekina, and Ranim El Feky.
You can use AeroLeads to view verified contact signals for Bassem Hassan at Tabby, including work email, phone, and LinkedIn data when available.
Bassem Hassan holds Bachelor'S Degree, Finance, General from Cic - Canadian International College.
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