Bassem Ibrahim Email & Phone Number

Qesm El Maadi, Cairo, Egypt

• Engineering Manager with extensive experience in managing technical teams and delivering high-quality managed services for small and medium-sized businesses. Proven track record in leading diverse engineering teams.
• Team Leadership: Successfully led cross-functional engineering teams, fostering collabora-tion, innovation, and excellence.
• Windows Technology Stack: Proficient in architecting and managing web hosting solutions on the Windows platform.
• Infrastructure Optimization: Implemented scalable and cost-effective strategies to opti-mize Windows-based hosting infrastructures.
• DevOps and Automation: Introduced DevOps practices and leveraged automation tools to improve efficiency and reduce manual intervention.
• Client Collaboration: Collaborated closely with clients to understand their hosting require-ments and deliver tailored Windows-based solutions.

Egypt

o Lead a dynamic team of Windows Web Hosting Engineers, providing guidance and fostering a collaborative work environment.o Successfully managed and allocated resources to ensure optimal team performance and project delivery o Architected and implemented scalable and secure Windows Server environments for web hosting purposes.o Oversaw the configuration of.

Dooki

o Architected and deployed Windows Server environments for web hosting, ensuring optimal performance and security.o Configured and managed Internet Information Services (IIS) to host and support web applications.o Implement and enhanced DevOps practices to streamline development, testing, and deployment processes.o Developed PowerShell scripts and utilized.

Developing processes and procedures for ongoing management of the system environments.Updating the technical documentation and the team knowledge base.Research and recommend innovative, and where possible automated approaches for system administrations tasks.Prioritizing and managing several open cases at one time based on agreed service levels, escalating.

Developing processes and procedures for ongoing management of the system environments.Updating the technical documentation and the team knowledge base.Research and recommend innovative, and where possible automated approaches for system administrations tasks.Prioritizing and managing several open cases at one time based on agreed service levels, escalating.

Maintain systems and networks procedure documentation.Performing routines audits of systems and software.Executing standards requests for database/system operations.Providing technical and functional support to Tier 1 technical support.Applying operating systems updates, patches and configuration changes on a regular basis.Overall responsibility for.

Maintain systems and networks procedure documentation.Performing routines audits of systems and software.Executing standards requests for database/system operations.Providing technical and functional support to Tier 1 technical support.Applying operating systems updates, patches and configuration changes on a regular basis.Overall responsibility for.