Bassem Karam Email & Phone Number

Scottsdale, Az, Us

Portland, Oregon, United States

Portland, Oregon Area

Salem, Oregon

Consultant for the State Of Oregon “Department of Human Services”, joined the UAT group to assist with project release that combines a number of state assists programs into one portal to support Oregon residents.✓ Developed, maintained, and executed UAT scenarios against requirements to ensure a high quality experience. Documented defects into Team Foundation Server (TFS) and assist with facilitating retesting✓ Participated in UAT scenarios review meeting with business owners to achieve an approval ✓ Provided clear and brief status back to project team and department management

Portland, Oregon Area

Responsibilities include implementing and driving Requirement Management tools, executing critical project milestones and leading projects through zero defect launch, managing test plans through critical KPIs consistent with Product landing zones Key Achievements ✓ Created QA department and setup business processes: Planned, resourced and set-up Requirement Management tools. Initiated and drove Key Performance Indicators (KPIs) across all phases of development✓ Initiated Product Requirement Management processes and testing best practice standards while delivering an improved requirements perfection and risk analysis leading to a 25% improvement in defects✓ Developed automation framework as part of a continuous integration process resulting in 35% improvement in efficiency ✓ Developed and implemented quality and validation standards and indicators ✓ Participated with project team to generate schedules and future releases

Portland, Oregon Area

Consultant for ACS, joined the QA group to assist with creation Automation framework ✓ Created and placed framework that utilizes Excel as a driver to organize automation Test Cases and Test Steps desired for execution✓ Automated test results report export from HP Quick Test Professional to XML, HTML, and Excel ✓ Created Keyword and Data Driven automation scripts using HP Quick Test Professional✓ Reviewed requirements, Created Test Plan and Test cases, and executed manual testing ✓ Documented defects and attended project meetings

Portland, Oregon Area

Consultant for Providence Health and Services, joined the QA group to help set-up assist agile process and run QA tasks. ✓ Reviewed requirements, Created Test Plan and Test cases, executed manual testing and login defects, ✓ Improved and defined Agile procedure, and interviewed potential candidates

Portland, Oregon Area

Responsible for managing several customer facing and internal applications. Interacted with customers on UAT testing. Implement new processes and driving Agile procedures.Key Achievements ✓ Managed Quality Assurance teams in Oregon and India. ✓ Coordinated and communicated quality and validation efforts between business, engineering, IT, UAT and support teams✓ Member of the team that developed and implemented CMMi Waterfall and Agile quality validation standards for Intel IT organization ✓ Primary quality assurance engineer representative for the organization’s Change Control Board (CCB) for Intel IT organization ✓ Decreased test time by 25%, collaborated with test automation as part of each release ✓ Managed the process and communications with the localization and UAT teams✓ Acquired certification at Intel University in Software Quality Assurance Foundation✓ Completed classes in effective meetings, problem solving and confrontation techniques