• Fosters a customer-centric culture, where the full energy and activity of the store team are focused on.• Highly satisfying customer experiences• Leads Sales Leadership Team and is responsible for total store results• Owns the customer experience throughout the entire store.• Drives customer loyalty through current brand strategies,• Maximizes sales potential by spending the majority of scheduled time on the sales floor• Gains business insight and creates SMART action plans that improve execution and results• Analyzes customer experience reports and insights and mobilizes the team accordingly• Plans for and facilitates leadership meetings and ensures consistent communication to all positions• Accountable for payroll budget, target wage rate and other controllable expenses• Ensures compelling visual merchandising strategies and presentation standards are achieved and maintained• Conducts associate observations and provides feedback and coaching• Manages and resolves customer relations issues• Partners with Sales Leadership Team to identify and resolve all maintenance and housekeeping issues• Supports development and implementation of store strategy to reduce shrink• Attracts, recruits and hires highly qualified Sales Leadership Team members• Owns talent management lifecycle of direct reports including on boarding, assessment, retention, career, Development, succession planning and recognition• Coaches direct reports to leverage the talent management lifecycle with team• Builds associate connectivity of Sales Leadership Team and associates• Ensures that Sales Leadership Team coaches and develops associates• Communicates effectively with district manager, Sales Leadership Team, associates and peers, including cascading relevant information to direct reports• Partners with district manager to establish clear performance goals and objectives• Understands and demonstrates company values

• Holds store team and self-accountable to all LC Waikiki standards of performance and behavior.• Efficient work force scheduling.• Maximizes store productivity and efficiency.• Establishes excellent customer service and satisfaction.• Establishes and maintain high standards of store layout and visual merchandising in line with the corporate standards.• Achievement of the given sales targets, productivity/m2 and bottom line profit objectives.• Achievement of the agreed/given Internal Audit Performance.• Controls the shrinkage rates and all expenses and improve the conversion rates.

United Color of Benetton: El-Mohandseen Branch (1800 square meter)*Manage day-to-day store sales and operations to increase same-store sales through effective hiring, training, selling, and service.*Ensure proper sales floor coverage.*Actively participate on the sales floor to sell and help to ensure that all sales are being closed.*Ensure that service expectations are communicated, reinforced, and being met.*Establish and maintain steady recruiting sources for sales talent.*Effectively train employees on operational procedures, standards, product knowledge, and "active selling" methods.*Process physical and electronic inventory receipts and transfers.*Ensure that the store meets corporate Visual Merchandising guidelines.*Meet or exceed sales expectations.

I start as 2nd Store Manager in Burjman Mall and after one year I become Store Manager in Dubai Outlet Mall After 6 Month I become Store Manager ESPRIT Dubai Festival City it was biggest store in middle east with 1400 square meter.