Bassem Mikhail Email & Phone Number

Cairo, Egypt

Cairo, Egypt

• Manage the delivery of the assigned projects to ensure successful delivery in terms of quality, meeting deadlines and cost
• Manage customer expectation and needs and work on enhancing customer satisfaction
• Liaise with customers to show value proposition and differentiation and act as business partner by providing ideas, recommendations & consultancy
• Manage delivery operations, identify pitfalls/gaps and provide necessary resolutions in coordination with the different stakeholder in the organization
• Manage employees working in the projects and ensure high performance, team moral and high engagement levels
• Plan team capacity, skill set and required capabilities to satisfy the delivery business needs and continuous expansions

Cairo, Egypt

• Responsible for project planning and execution that will lead to meeting the implementation goals within the established time frame and budget to a high degree of customer satisfaction.
• Participates in the major aspects of the implementation from analyzing the customer’s business requirements,
• Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.
• Ensures project delivered with agreed upon project scope and within budget. -Plans, maintains and manages project schedule and budget.
• Manages change requests and scope as well as project’s issues and risks.
• Leading the project through the development and implementation phase.

Cairo, Egypt

- Responsible for ensuring that all aspects of the project are planned and executed in a manner that will lead to meeting the implementation goals within the established time frame and budget to a high degree of customer satisfaction.- Participates in the major aspects of the implementation from analyzing the customer’s business requirements, solution.

Cairo, Egypt

- Responsible for ensuring that all aspects of the project are planned and executed in a manner that will lead to meeting the implementation goals within the established time frame and budget to a high degree of customer satisfaction.- Participates in the major aspects of the implementation from analyzing the customer’s business requirements, solution.

Egypt

- Execute, manage and lead a set of Office 365 customers and partners thru the Onboarding process.- Analyze, develop and communicate key Onboarding process and technology improvements for Office 365/EMS Onboarding and entire deployment cycle- Deliver and report key business metrics for Office 365/EMS Onboarding- Be responsive to customer needs which may.

Cairo, Egypt

- Working with clients to define project’s scope and to discover project values- Writing projects proposals- Preparing project plan, phases and resources- Sharing in project estimation and story writing- Managing the project according to Agile principles and practices- Clarifying a client's system specifications, understanding their work practices and the.

- Meeting with clients to determine requirements- Working with clients to define project’s scope- Preparing project plan, phases and resources plan- Liaising with staff at all levels of a client organization- Organizing training for users and other consultants- Involved in sales and support and, where appropriate, maintaining contact with clients.

- Managing funds from World Bank, European Union, Arab Fund and other international organizations- Coordinating conferences and researches budgeting follow up- Dealing with international and local auditors

Cairo, Egypt

- Meeting with clients to determine requirements- Implementing and customizing the application according to client requirements- Helping clients for solving operational and data entry problems- Preparing training scope and schedule

Cairo, Egypt

- Responsible for coding Internal applicationsaccording to a specific requirements- Interpreting written business requirements and technical specification documents- Investigating, analysis and document reported defects- Performing maintenance programming and correction of identified defects- Creating, documenting and implementing unit test plans and.

Bachelor, Accounting

Pmp Exam Preperation, Project Management

Riti Advanced Management Program (Ramp), Management

Activities and Societies: - Strategic Marketing - Sales Management - Quality Management - Leadership Skills - Creative Thinking &.