Analyze client needs and provide suitable ERP solutions.Deliver presentations and conduct workshops on software systems.Work on closing deals and achieving sales targets.Provide technical support and training to clients post-sale.Monitor developments in the ERP field and update clients with the latest solutions.

As an International Sales Supervisor, I established and led the sales and operations team from scratch. My key responsibilities included: Building and managing a high-performance sales team. Developing and implementing sales strategies for international markets. Maintaining strong relationships with key clients. Conducting market research and analysis. Monitoring sales performance and providing reports. Collaborating with cross-functional teams for seamless operations. Resolving customer… Show more As an International Sales Supervisor, I established and led the sales and operations team from scratch. My key responsibilities included: Building and managing a high-performance sales team. Developing and implementing sales strategies for international markets. Maintaining strong relationships with key clients. Conducting market research and analysis. Monitoring sales performance and providing reports. Collaborating with cross-functional teams for seamless operations. Resolving customer inquiries and negotiating contracts. Training and supporting team members for continuous improvement. Show less

Worked as a Sales Representative at Arab Group, responsible for achieving sales targets and delivering exceptional customer service at B-Tech and Carrefour branches. Provided customers with product recommendations and developed marketing strategies to increase sales. Additionally, I monitored market trends and gathered customer feedback to generate regular reports that contributed to improving sales performance.

Served as a Team Leader at Fawry Plus Maadi branch, responsible for managing sales operations and guiding the team in delivering a variety of banking services. Developed effective sales strategies to enhance team performance and achieve set objectives. Additionally, I focused on training the team and providing technical support to ensure excellent customer service, while also monitoring performance and analyzing results to identify opportunities for improvement and growth.

Worked in the Customer Service department at Amazon, responsible for providing comprehensive support to sellers and buyers. I resolved issues and inquiries related to orders, contributing to improved customer experience and increased satisfaction. Additionally, I participated in affiliate marketing efforts, promoting products and services across multiple channels. My communication and problem-solving skills helped build strong relationships with customers and enhance sales growth.