Bassem Onsy Email & Phone Number

Egypt

Egypt

- Create social media strategy for social media pitch deck includes brief overview, strategy, consumer behavior, competitive report, creative & financial proposal.- Build & manage social media platform accounts across Facebook, Instagram, Twitter, YouTube, LinkedIn and TikTok. - Create, schedule, & publish content.- Work with the design team to create & execute social media calendar- Align with Planning & Finance departments to ensure brand consistency- Generate monthly reports using social listening tool (Sprinklr)- Events/ Campaigns coverage1- FMCG Industry: - Manage SM Platforms - Create content calendar- Generate monthly reports- Set and implement social media and communication campaigns to align with marketing strategy, collaboration with influencers and bloggers for social media campaigns, delivering the campaign brief and get suitable quotation for client to meet the budget2- Pharmaceutical Industry: - Set and implement social media and communication campaigns to align with marketing strategy, collaboration with influencers and bloggers for social media campaigns, delivering the campaign brief and get suitable quotation for client to meet the budget3- Home Appliance: (B2C & B2B)- Manage SM Platforms - Create Content - Schedule & publish - Monthly reports4- Banking Industry: - Manage Social Media Platforms (Facebook - Twitter)- Analyze social media reports and developing insights through social listening tools (Sprinklr)- Competitive reports- Organize and participate in events and on ground activation.5- Automotive Industry:- Content creation- Monthly reports- Event coverage

- Build and maintain social media platform across Facebook, Instagram, Twitter, YouTube and TikTok- Develop social media content calendar - Generate monthly reports1- FMCG Industry: Koki Egypt – Kellogg’s Noodles- Manage SM Platforms (FB - IG - YT)- Create content calendar- Generate monthly reports- Set and implement social media and communication campaigns to align with marketing strategy, collaboration with influencers and bloggers for social media campaigns, delivering the campaign brief and get suitable quotation for client to meet the budget2- Pharmaceutical Industry: Sanofi Egypt- Set and implement social media and communication campaigns to align with marketing strategy, collaboration with influencers and bloggers for social media campaigns, delivering the campaign brief and get suitable quotation for client to meet the budget3- Home Appliance: LG Egypt- Manage SM Platforms (FB - IG - YT - TikTok) - Create Content - Schedule & publish posts- Monthly reports4- Banking Industry: HSBC Egypt- Manage Social Media Platforms (Facebook - Twitter)- Analyze social media reports and developing insights through social listening tools (Sprinklr)- Competitive reports- Organize and participate in events and on ground activation.

Egypt

- Develop social media content calendar Kamena Products Corporation: Spysi – Sprinkle – Sugar Match Home Improvement: Homeworks Egypt- Review the customer’s posts, comments and messages - Full responsibility for all accounts & how information is handled & gathered - Measuring & creating monthly/yearly reports - Covering and supporting events for digital activation. Al-Ahram Beverages Company - Homeworks Egypt

Egypt

 Senior Customer Care- Provide Premium and Platinum client with all required services and information related to the company products - Create a smooth communication channel with different departments (Billing – Complaint – I-Care) to resolve customer problems and requests when needed in a highly professional manner Customer Care Premium Team Leader - Monitor, observe and evaluate team performance to meet KPIs - Empowering them to take the lead and make clear decisions - Enhance the skills of the team members and identify opportunities for development to improve the performance through weekly/monthly meetings  Online ADSL Specialist:- Handling the online ADSL process & promotions- Communicating with MARCOM, finance and legal departments - Create strategy and enhance the ADSL process to increase online ADSL sales