Operations Associate
Current· Perform a physical inventory and reconcile inventory· Assist with asset management; control off-lease and sale truck inventory· Conduct inbound and outbound trailer inspection to record condition and process the necessary paperwork.· Schedule preventative maintenance services to assure 100% compliance necessary to maintain the vehicles.· Communicate with vendors for repairs needed and ensure work is completed; maintain minimal down time on trailers.· Set up new vendors, issue purchase orders and prepare invoices for payment.· Handle inbound and outbound customer calls; resolve and/or redirect customers as necessary; follow up on completion.· Communicate and negotiate with customers on damage and re-billable charges; record rebills in the system for billing.· Communicate with the Branch Manager and District Manager for assistance, special issues, or problems that may arise.· Maintain local licensing/registration paperwork/fleet vehicle licensing.· Generate and process miscellaneous invoices for sales, repairs, and other needs.· Review and analyze operational reports.· Daily administrative paperwork and filing along with answering phones, responding to emails and assisting customers.· Support other departments/branches as needed.