Design and execute global media strategy across 1.2 million followers on Instagram, Facebook & Linked in.Increased social media lead generation by 40 % year over year hence generating a revenue of 3M through regular involvement with customers, influencers & Followers.Work closely with the content marketing team to represent the requirements of the costumers and blog post ideas and amplify those posts on social media.Reduced customer support requests by 10% by engaging with costumers on social media whenever they had any queries.Moderate user content to ensure all engagements with the brand was appropriate and amplified company’s mission and message.Work closely with director marketing to optimize content calendar across all platforms to coincide with new marketing and product launches.

Creating & Managing Advertising Campaigns.Handling all Queries of ClientsDeveloping and Managing Social Media Coverage, Website, Facebook, Instagram etc.Managing & Optimizing Community Management Levels. Responding to Comments & Customer Queries in timely manner.

Assist customers and respond to incoming calls related to branch operation queries.Manage accounts, lockers opening and documentation required.Manage bank administrative task as provided by manager.Take customer queries, details and respond to concerned departments for information required.Post entries of the courier received in Bank.

Perform reaserch work and create a directory of the students, graduates.Worked as a social media promoter by placing ads on campaign on multiple websites.Perform calls, send emails to students related to admission procedure abroad.Efficiently record students data and manage it.