Bryan Thompson Email & Phone Number

Enterprise partner success manager unlocking hypervisor (AWS, Google, Microsoft) incentives and enhancing partner deal effectiveness, leading to top tier partners capturing 100M+ quarterly. • Strategized and executed technical process changes, leading to a 20% reduction in time to win opportunities. • Leverage Tableau and Power BI to convert intricate business data into engaging visual narratives, applied in Director-level MBRs and Fiscal Year reviews. • Serve as both a partner extension to the hypervisor and a translator for customers, simplifying the Co-Sell process and ensuring seamless collaboration.Promoted from Sr. Strategic Service Architect, where I provided Hypervisor SaaS/VM/Automation architectural expertise, ongoing support for key stakeholder listing strategies, and long-term enablement for partner field sales and sales ops teams across 150+ customers. • Revitalized a malfunctioning virtualization process, implementing critical fixes and enhancements that transformed it into a market-ready service with the potential to generate over $1 million in annual revenue.

Greater Seattle Area

• Assist in the vetting of SaaS, CloudFormation, Container and Server products, including ingestion into the AWS platform, testing and policy evaluation, quality and usability review.• Deliver timely, accurate, and professional operational support to Amazon’s ISV customers deploying applications on the AWS Marketplace• Process, triage, and track seller submissions and product requests, communicating directly with sellers, business development managers, and stakeholders• Review end-user feedback and investigate possible product issues, including engaging with AWS Customer Service and sellers.• Contribute to improved catalog quality through metadata and software reviews.• Managed AWS Marketplace MCO tasks related to launching large scale instance type deployments, which involved multi-team deployments across organization.

Sunnyvale, California

• Provide hands-on hardware, software and remote support for customer software on Linux, Windows, and Mac systems. • Support networking and local server resources for multiple sites and multiple businesses. • Manage technical projects through the complete project life cycle, and assist with technical integration to support multiple site launches and expansions. • Assist with developing department wide automation to reduce human input and potential human error for technical tasks.

Technical Project Manager and technical integration leader for leading E-commerce company in its industry. • Spearheaded and implemented improvements across multiple technical teams utilizing measurable value add in software development, hardware deployment, multi-level troubleshooting and hybrid cloud infrastructure optimization. • Used business data analytics to identify areas of improvement needing budget to impliment value driven solutions, leading to 7% increase in annual revenue and 15% decrease in machine automation lines of code to improve response time by 20%.• Produced C-Level data visualization utilizing Tableau to tell the correct story and capture stakeholder buy in for future company improvements.

1400A Seaport Way, Readwood City,Ca

Assisted the Digital Operations team with first-line of support for employees and company infastructure.• Owned software kick-starts for new company applications, while optimizing set-up/configuration of hardware resources. • Managed technical projects reaching to all technical tiers of Corporate IT in Redwood City HQ.• Solved employee and corporate issues swiftly through JIRA utilization and automation.

Bachelor'S Degree, Computer Science

Studied Computer Science.

Associate'S Degree, Liberal Arts And Sciences

Activities and Societies: Council member of Las Positas College Computer Science club.Focused on science classes (Microbiology.