Bryan Thompson Email & Phone Number

• Enterprise partner success manager unlocking hypervisor (AWS, Google, Microsoft) incentives and enhancing partner deal effectiveness, leading to top tier partners capturing 100M+ quarterly.
• Strategized and executed technical process changes, leading to a 20% reduction in time to win opportunities.
• Leverage Tableau and Power BI to convert intricate business data into engaging visual narratives, applied in Director-level MBRs and Fiscal Year reviews.
• Serve as both a partner extension to the hypervisor and a translator for customers, simplifying the Co-Sell process and ensuring seamless collaboration.Promoted from Sr. Strategic Service Architect, where I provided.
• Revitalized a malfunctioning virtualization process, implementing critical fixes and enhancements that transformed it into a market-ready service with the potential to generate over $1 million in annual revenue.

Greater Seattle Area

• Assist in the vetting of SaaS, CloudFormation, Container and Server products, including ingestion into the AWS platform, testing and policy evaluation, quality and usability review.
• Deliver timely, accurate, and professional operational support to Amazon’s ISV customers deploying applications on the AWS Marketplace
• Process, triage, and track seller submissions and product requests, communicating directly with sellers, business development managers, and stakeholders
• Review end-user feedback and investigate possible product issues, including engaging with AWS Customer Service and sellers.
• Contribute to improved catalog quality through metadata and software reviews.
• Managed AWS Marketplace MCO tasks related to launching large scale instance type deployments, which involved multi-team deployments across organization.

Sunnyvale, California

• Provide hands-on hardware, software and remote support for customer software on Linux, Windows, and Mac systems.
• Support networking and local server resources for multiple sites and multiple businesses.
• Manage technical projects through the complete project life cycle, and assist with technical integration to support multiple site launches and expansions.
• Assist with developing department wide automation to reduce human input and potential human error for technical tasks.

• Technical Project Manager and technical integration leader for leading E-commerce company in its industry.
• Spearheaded and implemented improvements across multiple technical teams utilizing measurable value add in software development, hardware deployment, multi-level troubleshooting and hybrid cloud infrastructure.
• Used business data analytics to identify areas of improvement needing budget to impliment value driven solutions, leading to 7% increase in annual revenue and 15% decrease in machine automation lines of code to improve.
• Produced C-Level data visualization utilizing Tableau to tell the correct story and capture stakeholder buy in for future company improvements.

1400A Seaport Way, Readwood City, CA

• Assisted the Digital Operations team with first-line of support for employees and company infastructure.
• Owned software kick-starts for new company applications, while optimizing set-up/configuration of hardware resources.
• Managed technical projects reaching to all technical tiers of Corporate IT in Redwood City HQ.
• Solved employee and corporate issues swiftly through JIRA utilization and automation.

Bachelor'S Degree, Computer Science

Studied Computer Science.

Associate'S Degree, Liberal Arts And Sciences

Activities and Societies: Council member of Las Positas College Computer Science club.Focused on science classes (Microbiology.