Solutions Consultant with more than 20 years of industry experience providing trusted consultation to Commonwealth, private sector and commercial agencies. Extensive experience in implementation of operational assessments and conducting functional requirement analysis for businesses of all sizes throughout Asia Pacific. Highly successful as Pre-Sales consultant and have won many awards including,• An award for being best solutions consultant of the year 2019. Won a trip to Prague and Vienna.• Got the client satisfaction award for being solutions consultant of the year 2020, second year in row. Won a trip to Langkawi, Malaysia.Professional with over several years of experience working in the office automation industry. Skilled in all aspects of office equipment, Sales Process, Pre-sales and solutions. Specialised in providing consultation in:• Printing and document management along with multifactor authentication solutions,• Digital Transformation,• Process management,• IT Health Checks and• Hybrid Workplace SolutionsKey Skills in the area of:• Business analysis, delivery of technical solutions, Compliance and Risk Management• Expertise in system requirement analysis, creating Customer Requirement Documents (CRDs), Statement of Works (SOWs), system design and resource management. • System Architecture Description – Scoping, High Level Requirements, Development and Test Requirements, System Architecture Overview and Risk Assessment.• Multi-Factor Authentication, PKI UAT Test Plan and Card Reader project implementation and project management for Commonwealth Government department.• Procurement and resource management.• Interacting with customers, understanding and documenting their requirements• Building relationships with customers and stakeholders. • Excellent working knowledge of current & emerging Document Management technologies including Information Assembly, Capture, Management, Workflow, Storage and Hosted Services. • ECM Integration (SharePoint, OpenText, HPRM-Trim, ODBC Databases, Objective)Windows 2016/2012/2008-R2/Windows 2003/Windows 2000 (DHCP, DNS, IIS, Active Directory, Group Policy, Authentication) including VMware hosted applicationsCurrently working with the Ricoh Australia PTY LTD which is a world-leading provider of workplace technology, since 1936, the Ricoh Group has delivered innovative products and services. It started with cameras, then the world's first high speed fax before they pioneered the multifunctional digital copier and a world class range of managed business services and IT solutions.
Listed skills include Solution Selling, Document Management, Digital Printing, Managed Print Services, and 11 others.
