Bayan Shaheen Email & Phone Number

Riyadh, Ar Riyāḑ, Saudi Arabia

Neom

Neom

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.• Partners with group/catering counterpart to effectively manage the business opportunity.• Responds to incoming group/catering opportunities for the property that are outside parameters of the• Develops effective group/catering sales plans and actions.• Designs, develops and sells creative catered events.• Maximizes revenue by upselling packages and creative food and beverage.• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.• Closes the best opportunities for each property based on market conditions and individual property needs.• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share of the account.• Executes brand’s Customer Service Standards and property’s Brand Standards.• Executes and supports the business Customer Service Standards and property’s Brand Standards.• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.• Manages and develops relationships with key internal and external stakeholders. • Uses sales resources and administrative/support staff.

Riyadh

-Consistently offer professional, friendly and engaging service.-Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows.-Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and The Fairmont Riyadh.-Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls.-Conducts site inspections with prospective and existing clients.-Develops and implements new sales strategies, tactics and action plans for account base.-Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.-Maintain active membership in industry related organizations and associations pertaining to the specific market.-Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base. -Attend Sales Meetings, office events, and hotel-sponsored functions.-Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary.-Responsible to submit weekly sales report to the Director of Sales.-Maintain and update current account information in Opera and hard files.-Involvement in industry Functions and/or trade shows, FAM visits and Industry Events.-Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards.-Assist with any other duties as requested by supervisors and management

Jeddah, Makkah Region, Saudi Arabia

As a Sales Executive, I am responsible to provide professional and friendly service to all patrons. To assist the Sales Team in the achieving of targets and generating sales for the property.Summary:- To effectively manage own account portfolio. To take part in allsales-related activities, and to effectively sell all aspects of thehotel.- Handle the issues regarding accounts/potential accounts mainly relating to Leisure accounts.- Develop new and maintain existing business accounts through the preparation and execution go action plans.- Develop and maintain contact with local business generators, meeting and convention planners, Visitors/Convention Bureau, travel agents, tour operators, airlines, corporate accounts, and other procedures closely.- Deal effectively with guests and workplace colleagues from a variety of cultures- To perform any other duties as required by the Management- Assist with any other sales and events support projects & duties as requested- Handling events, wedding and meeting requests- Create a coffee break menu to suit the requirements of the market- Ensured that income targets and budgets for the EventsUnit are met.- Worked closely with Sponsorship & Promotions Manager to develop sponsorship proposals.- Designed and developed marketing plans and literature for events.- Managed volunteers and temporary staff effectively.

Neom,Ksa

Part of the pre opening team

Jeddah, Makkah Region, Saudi Arabia

- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.- Promote and up sell Food and Beverages at all times to all in-house guests through phone and placing Food and Beverages orders and guest requests.- knowledge of all the menus and ongoing promotions in the outlets and provide recommendations to guests.- Maintain complete knowledge of all menu items, preparation method/time, serving temperature, portion size, garnish and method of presentation.- Complete all closing reports and Process all payment methods.

Makkak

Master Of Project Management - Mpm, Project Management

Public Relations, Advertising, And Applied Communication

Bachelor’s Degree in Public Relation o PR Management. o Commendation Skills Management. o Media Institution Management.