Robert Bazewicz Email & Phone Number

Plano, Texas, United States

With an exceptional track record of propelling sales growth and fostering positive organizational culture, I was entrusted with overseeing operations for my company's third largest location in the DFW metroplex.Propel profitability, elevate customer satisfaction, enhance community engagement, and optimize performance for +300-person team through proactive leadership, strategic guidance, and implementation of impactful business strategies/development initiatives.Strengthen company's customer-centric image by serving as face of store and prioritizing regular interactions with guests to foster trusting and meaningful relationships.Cultivate robust community partnerships and collaborations by engaging with key stakeholders and local organizations to forge lasting connections that enhance brand awareness and reputation.Play critical role in identifying and addressing shrinkage opportunities by leveraging computer-assisted ordering, proactively adapting to evolving customer buying habits, and ensuring meticulous inventory management.Drive informed decision-making and sustained financial performance through comprehensive analysis and forecasting.Ensure unwavering compliance with company regulations, policies, and industry standards by implementing new systems, conducting regular audits, and fostering culture of accountability, safety, and integrity.Select Achievements Yielded noteworthy FY 2022 sales growth while skillfully navigating market challenges.Secured significant increase in store's internal compliance score within first six months.Drove remarkable increase in catering sales during FY 2023, surpassing pre-COVID performance.Enhanced store-wide performance and efficiency by implementing improved training initiatives, fostering open communication channels, and empowering team members to take on new leadership responsibilities, ultimately strengthening talent pipeline and reinforcing store's resilience amid ever-evolving retail landscape.

As assistant director, I designed, supported, and facilitated strategies to successfully transform operations of a previously underperforming store, ultimately driving ~$43M in annual sales. Fostered culture of cross-team collaboration among diverse workforce of ~250 employees while actively promoting improved retention rates. Accelerated employee development and engagement through effective cross-training initiatives, recognition programs, and team building campaigns. Proactively forecasted/evaluated volume & labor needs, optimizing enterprise operations to enhance efficiency. Spearheaded planning, execution, and communication of market-focused strategies that drove day-to-day guest experiences and retail operations in alignment with corporate objectives. Championed continuous improvement by analyzing data from customer feedback and corporate initiatives; leveraged insights to develop corrective solutions, including whole-staff trainings and 1:1 performance coaching. Strategically managed inventory levels to meet clientele needs, ensuring availability of shelf staples and perishable products, optimizing stock control, and maximizing customer satisfaction. Select Achievements Initially promoted to oversee grand opening/operations of new Frisco store. Recognized for transformative leadership capabilities and selected to transition to new Assistant Director role to drive turnaround efforts for existing location. Instrumental in developing and deploying crisis management plan during COVID-19 pandemic that ensured customer and employee safety. Received positive guest feedback due to process improvements.

After briefly transitioning to corporate food service, I was handpicked to return to Market Street United and resume leadership of a 70+ member food services team responsible for driving $4.8M in annual sales. Successfully led grand opening of Food Service department, achieving sales, gross, and labor performance goals by streamlining and clarifying daily operations. Mentored five Assistant Managers and six Department Leads; provided strategic guidance, facilitated 1:1 performance reviews, and led team meetings to promote supportive, inclusive culture. Orchestrated seamless scheduling and forecasting processes, conducting ongoing analysis of labor hours to ensure optimal staffing levels. Served as key liaison in negotiating supplier agreements with food and beverage vendors.

Temporarily pivoted from retail landscape to support family during transitional period. Received leadership training to serve as General Manager for corporate food service location before being recruited back to Market Street United.

Directed daily department operations of bakery with $1.1M sales per annum. Streamlined systems and operational processes to deliver exceptional baked products made from scratch.

Oversaw daily functions for 70+ employees across multiple departments, including deli, epicurean, and prepared foods. Procured supplies from vendors including Seattle Fish, Kehe, and Peet’s Coffee.

Education record

Bachelor'S Degree, Hospitality & Tourism Management