Technical Writing: MadCap Flare, Internal/External Knowledge Base Documentation, Service Level Agreements, Product Release Notes, API DocumentationIT Specialties: Microsoft Office Specialist, MS Windows, Mac OSX, iOS, Android Savvy, Google Apps, past Dell-certified technician, O/S Network Deployment, Active Directory, MS SCCM, SAP and Ellucian Banner ERP, Avaya VoIP, MaaS360 MDM, Bradford Campus Manager, RedLambda, RedDot, TrackIt!, Salesforce, JIRA, Technical Writing, Basic HTML and SQL trainingOffice Management Specialties: Accounting, Budgeting, Office Procurement, Custom Excel Reports, Policy & Process Documentation, Inventory Management, Data & Sales Analysis, Travel Planning/Organization, Conflict Resolution, Training & Development, Employee Expense Reports, Payroll, Benefits Management, Direct Marketing
Listed skills include Troubleshooting, Active Directory, Microsoft Office, Customer Service, and 45 others.