Chelsea Celestino Email & Phone Number

- Leads change projects to achieve strategic improvement goals and drive successful outcomes.- Analyzes business performance and validates customer needs to identify opportunities for innovation and problem resolution.- Builds and manages a team of specialists in project management, continuous improvement, and knowledge management.- Standardizes internal team operations to ensure sustained success in change initiatives.Project Highlights and Accomplishments- Led the successful implementation of customer programs, resulting in a 20% increase in self-employed individuals' participation in government safety nets and income protection initiatives.- Redesigned and standardized the programs using the DMAIC framework from Lean Six Sigma to adapt to evolving government regulations and policy changes, streamlining the process and reducing administrative errors to less than 5%.- Developed and executed an educational campaign that reached over 800 long-time freelancers and individuals transitioning to self-employment, resulting in a 46% increase in program awareness and 18% increase in enrollment- Developed an online course on Remote Leadership and Management, resolving two years' worth of delays and project issues. Successfully managed the team to a successful first launch, delivering a high-quality and impactful learning experience.

Manila, National Capital Region, Philippines

Develop an online program on Remote Leadership and Management. CONTENT MARKETING- Resolve design issues and managed the team to a successful 1st launch.- Create content for announcements, materials, blog, internal documents, and website.

HIGHLIGHTS- Launched the best products of the company to date by pioneering learner-centric design.- Implemented a quality management system that reduce product issues to low levels. - Improved employee retention from 6 months to 2 years in the product team. ACCOMPLISHMENTSPRODUCT DESIGN & DEVELOPMENT- Defined product quality standards for learning and teaching materials to guide all future project developments.- Introduced a quality management system to standardize learning experiences across different products.- Create product roadmaps & strategies to improve company's digital services and offering.- Designed and developed new products based on research of teacher's classroom problems.LEADERSHIP & MANAGEMENT- Developed and mentored a team of fresh graduates to create high quality products. - Streamlined the curriculum development process increasing employee retention to 2 years.

HIGHLIGHTS- Reviewed and managed the release of current products. - Prepared supporting documentation and guidelines for new hires.- Introduced quality measures for ongoing product development. ACCOMPLISHMENTSPROJECT MANAGEMENT- Managed multiple projects and tracked its progress; also handled reporting of progress or delays in timeline.- Examined the quality of ongoing projects and reviewed reported content issues from previous products.- Created curriculum standards based on learner-centric pedagogy.- Collaborated with other technical designers to complete the materials within specific deadlines.

Taft Avenue Manila

HIGHLIGHTS:- Delivered customized trainings on MS Office, Software Engineering for new IT hires, and Computational Thinking for high school teachers.- Coordinated the training for government chief information officers in partner with external subject matter experts. - Implemented the pilot for Computational Thinking Curriculum for junior high school students.

HIGHLIGHTS:- Improved instructional strategies to enhance student learning, and achieved a consistent 'Very Satisfactory' student ratings. - Collaborated with other faculty members to update course materials based on feedback from industry partners. Courses Taught: Software Engineering, Introduction to Programming, Introduction to Database Systems, Game Design, and Web DevelopmentACCOMPLISHMENTS- Designed an innovative software engineering course that used differentiated assessment to simulate complexity and challenges real-world projects. - Improved learning success rates of first-year introductory programming students.- Mentored a group of students to win the Microsoft Imagine Cup in 2013.

Designed and conducted a special bootcamp training for graduating students to prepare for employment at an IT company.

Master'S Degree, Learning And Teaching

Bachelor Of Science (B.S.) Major In Computer Science, Software Technology