Blake Reynolds Email and Phone Number

Oversee technical dress rehearsal efforts to ensure full device functionality and workflow needs in hospital and medical facility environments for physicians, nurses, and other medical staffDeploy end-user devices to multiple hospitals and clinics spanning multiple projects with all sites having a successful project go-liveWrite simplified testing documentation to introduce new device testers to operational processesCollaborate with analysts to document end-user workflowsDraft operational procedures for new and existing processes related to Epic Systems software for both training and implementation purposesAsset management which consisted of determining workflow to identify necessary functionality for the custom inventory management application being used in order to ensure successful device deployments

Resolved client technical issues involving new hardware and software configurations with on-site supportWorked with solutions engineering team to resolve issues within a virtualized Citrix environmentResolved device network issues by working through connectivity and firewall configurations with network engineering teamPerformed technical dress rehearsal testing for computers and peripheral devices in hospitals and medical facilities to simulate workflow needs