In my role as Director of Operations at All Marble Restoration LLC, I spearheaded client scheduling, marketing operations, and product sourcing. I successfully implemented Google ad campaigns, Facebook campaigns, and Indeed campaigns to drive new client acquisition. Additionally, I optimized supplier relationships to ensure high-quality product sourcing. • Increased client retention rates by 15% through targeted marketing strategies.• Successfully managed scheduling for clients, ensuring timely service delivery and customer satisfaction.• Led marketing operations, including running Google ad campaigns and sourcing new clients.

I began my journey at SBC as a host, working my way up to shift manager. This experience taught me valuable leadership, customer service, and operational skills, which I now apply in my current role as a marketing director.