Brian B. Email & Phone Number

New York, Ny, Us

Yonkers, New York, United States

Working with a diverse team across various departments, I focused on enhancing the consumer experience in our e-commerce division. By collaborating closely, we were able to boost efficiency by 10% and reduce errors by 15%. I also made it a priority to strengthen relationships with our suppliers, successfully negotiating discounts on popular products, which resulted in annual savings of $50,000. Staying attuned to industry trends and best practices, I helped streamline the customer selection process, leading to a significant 20% increase in sales.

Port Chester, New York, United States

I managed sales for Verizon Fios in the New York metropolitan area, focusing on helping new customers discover and embrace our latest services. I introduced affordable connectivity plans that made it easier for people to save on their Internet and home phone costs, which led to a 15% increase in new customers and a 20% boost in sales revenue. By identifying key customer groups and leveraging data analytics, I was able to create targeted marketing campaigns that resulted in a 10% rise in new consumer sign-ups.

Port Chester, New York, United States

I worked closely with various teams across the company to make sure our customers were always satisfied. I had the chance to learn and grow through coaching sessions with various corporate trainers. To keep everything operating smoothly and boost our sales, I actively participated in daily team meetings, where we focused on boosting productivity and achieving our goals together.

Chappaqua, New York, United States

I teamed up with a diverse group of colleagues to deliver outstanding customer service. When popular items were out of stock, I helped boost our sales by 15% by suggesting great alternative products to customers. By working with different departments, we improved the overall customer experience, leading to a 20% increase in satisfaction ratings. I also introduced a new communication system for our team, which cut down response times to customer inquiries by 30%.

North Salem, New York

I launched a community outreach program that truly resonated with local residents, increasing participation by 20% and fostering a friendly environment. I also collaborated with local organizations to secure discounts, which led to a 30% reduction in administrative costs. Additionally, I conducted financial management workshops, empowering participants to save an average of 15% on their recreational expenses. For my efforts, I was honored to be named Employee of the Year in 2019.

North Salem, New York, United States

Mount Kisco, Ny

I took a hands-on approach to monitoring the well-being of over 10 patients, ensuring that their daily assessments and records were spot on to improve their care and overall satisfaction. Each week, I dove into audits, crucial in maintaining a remarkable 98% accuracy rate in meeting regulatory standards. Additionally, I was deeply involved in providing daily support to patients, helping them with essential life skills like grooming, hygiene, and meal preparation. This dedicated support led to a 25% increase in their independence, making a significant difference in their daily lives.

Ossining, Ny

I organized and ran a variety of camp activities for a group of six campers, which led to a perfect satisfaction rate from everyone involved. By actively participating in the activities and demonstrating the rules and skills, I helped increase the campers' understanding and application of what they learned by 50%. My careful planning of daily camp activities also led to a 75% boost in camper engagement.

Golden'S Bridge, Ny

I carefully reviewed sales transactions and payment errors, which helped the organization achieve a 95% accuracy rate. I introduced a revamped data entry process for our POS system reducing errors in half and boosted our efficiency by 30%. Collaborating with the finance team, I dug into the financial data from sales to uncover trends and patterns. This teamwork contributed to a 10% increase in our monthly revenue.

Master Of Science, Human Resources Management, 3.800

Activities and Societies: Accounting Club | Treasurer October 2024 – Present Manage the club's budget to fund events, workshops.

Bachelor Of Science, Behavioral Science, 3.600

Activities and Societies: Division of Student Affairs | Mentoring Mav Dobbs Ferry, New York | August 2013 – December 2013 Mentored.