Senior Qa Analyst
Contractor assigned to Blue Shield of California (BSC) in San Francisco, CA. Tested BSC public-facing web portals and interactive voice recognition (IVR) systems. Worked with cross-functional teams, including business analysts, developers, and QA in agile environment. o Designed, wrote, and ran initial test suite across multiple releases of a clinical code editing simulation tool used by BSC providers via provider web portal.o Contributor to project that retired a legacy system that saved BSC over $11M.o Quickly learned BSC business needs and worked closely with business analysts.