Brendan Collins Email & Phone Number

Mount Pleasant, South Carolina, United States

Greater Chicago Area

Known in the industry for their signature medical waste disposal and communication solutions services, Stericycle helps clients in the US and abroad safely handle their biohazard waste as well as provide meaningful call center and client communication services while meeting all regulatory compliance requirements. In this remotely-based position, led projects in support of internal customers to improve processes and results, which were implemented throughout the US. ● Met with customers to identify needs, perform root cause analysis, and create actionable solutions. ● Performed data analytics and process mapping on Salesforce.com data to improve utilization and efficiency for the sales team.● Facilitated Lean initiatives such as training improvements to increase cross-selling opportunities. ● Partnered with various subject matter experts (SME) to develop onboarding processes and best practices for each operational and functional area.● Collaborated with the operations teams to design and implement a formal continuous process improvement (CPI) program.

A leading global third-party logistics provider that combines a centralized marketplace with freight and transportation solutions to empower businesses. Managed two shipping facilities and coordinated less-than-truckload (LTL) shipments for all national accounts.● Maintained close contact with customers to give up-to-the-moment price quotes, shipping timelines, and tracking of shipments.● Maximized customer freight output by coordinating between multiple carriers and shipping facilities.● Utilized internal software programs to efficiently route LTL shipments.● Managed facility operations and improved processes to drive efficiency and reduce bottlenecks.

Greater Chicago Area

Managed the entire sale cycle of freight and technology capabilities to 30+ carrier accounts nationwide. ● Consistently met or exceeded sales quotas with regular #1 performance in loads sold per day.● Built new business through cold calling, answering inbound sales calls, and expanding existing accounts. ● Developed loyal relationships with carriers through excellent interpersonal skills and a commitment to responding to customer issues.● Analyzed national freight demand and carrier supply to ensure profitable line hauls.

Master Of Business Administration - Mba, Business Administration And Management, General

Certificates in Change Management, Marketing, Management Analytics, and Strategy & Execution

Bachelor'S Degree