Coastway Community Bank, Warwick , Rhode Island —IT Helpdesk Support TechnicianJanuary 2016 - PRESENT* Manage the maintenance of computers, servers and devices for 200+ staff* Serve as the primary resource for technology related issues* Manage user accounts in Active Directory* Maintain Backup Exec server and tape libraries* Issuing and configuring reservations on our DHCP server* Updating, scheduling and general upkeep of our Symantec endpoint protection server* Updating and utilizing our deploy server for cloning and distribution of new computers* Operate , document and maintain multiple systems and software controlled by IT. * Acting as first and second level interface with vendor supported systems, initiating vendor service requests, and following through to ensure resolution.

* Being responsible for a 3-5 kitchen staff* Prepping and planning special dishes to be served* Following proper food handling guidelines* Cooking in a high volume, fast paced environment* Talking with other managers to find the best solution for problems that arose