Contractor for the Kaiser Service Transition and Operations group is responsible for the planning and execution for the operational compliancy for the 20,000+ servers in the Kaiser environment.• Leading highly visible TSM "Remediation" for over 5000 servers to determine backup requirements and to work with application teams to establish new backups. Work with off shore TSM team to implement the backups that have been defined with application team. Provide weekly dashboard status to project team and at stakeholders meetings. • Coordinate UNIX frame outages with applications. Develop and manage the execution of the implementation plan for the frame remediation effort with IBM and KP resources.• Led effort to validate Win2K TSM backup strategy with applications. Included updating files for backup and test restorations.• Provided single point contact to 200+ applications for server maintenance windows, OS & firmware patches, TSM backups, server configurations to ensure compliancy requirements are met.

Note – Merge Healthcare purchased Fletcher-Flora Health Care in November 2010Merge Healthcare is a software and services provider for the healthcare industry specializing in imaging services and data storage.• Continued to managed the FFI projects and applications healthcare development engineers and QA staff during transition.• Coordinated the relocation of the staff to either home or Wisconsin locations with minimal down time.• Managed and executed the transition of Fletcher Flora business, personnel, and physical office to Merge Healthcare.• Worked with the Finance and Sales departments to ensure all part numbers and Bill of Materials (BOM) were accurately transferred from the FFI internal CRM system to the Merge IFS system. • Completed the smooth transition of operations to Wisconsin based staff ahead of schedule.

Fletcher-Flora provided a Laboratory Information System (LIS) software and hardware package to medical practices, laboratories, and small to medium sized hospitals.• Had day to day operations responsibilities for Engineering, QA, IT administration, DBA administration, purchasing, and product build & distribution.• Managed project plans including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.• Managed project budgets, schedules, and scope. Provided project status to Senior Management.• Developed and managed the project control process that was used for all three product lines.• Reviewed projects to ensure that there were cost beneficial for the customers, if not, then implemented the necessary project changes to ensure the customers were getting the most for their money.• Managed the multi-location Engineering and QA staff developing MySQL and SQL Server based applications.• Completed all purchasing of Dell hardware, cables & connectors, and all related software to complete customer Sales Orders. Negotiated with vendors to get best prices.• Worked with the Implementation team to ensure accurate delivery of all required components of the Sales Order to the customer ahead of scheduled installation date.• Ensured that Implementation and Customer Support staff had the resources necessary to meet the needs to their customers.• Managed cost-benefit and return on investment (ROI).

TriZetto provides a software solution that enable payers and other constituents in healthcare to coordinate benefits and care for healthcare consumers.• Worked as onsite Project Manager for customer implementation of Facets and specialized client projects.• Managed the project and staff that were responsible for gathering, analyzing the customer’s data requirements for a data warehouse and custom reporting project.• Initially asked to provide four weeks of project management at client’s location for implementation of WEB interface to Facets software package. Successfully completed the client’s requirement to develop the Unit Test Plan and to execute test plan within first two weeks of assignment. Then requested by client to provide PM for feature, system, and user testing efforts while managing TriZetto development to correct issues encountered during the different phases of testing for the rollout of Phase 2. • Developed a Work Breakdown (WBS) of the customers IT operations that resulted in the development of a Standard Operating Procedure (SOP) manual. Benefit to client is a reduction in operator training and staff answering of questions. As a result of the SOP, training time was reduced by three months and maximized shift personnel.

The Meyers Group provided detailed real estate information and software packages to the home building industry. The data gathered was also provided for US Government housing data.• Brought into create the Quality Assurance team and to develop the Practices & Procedures documentation for the Engineering Department.• Hired a staff of five who were trained on the usage of the Configuration Management tools and practices, Meyers Group products, testing procedures, and software release methodologies. Within 45 days, the QA team assumed responsibility for the product testing.• Designed and developed the software development tracking system that’s used in all phases of the product lifecycle by all organizations, including the Marketing, Operations and Customer Support groups.• Worked closely with the Production group to improve the product production and distribution through process improvements.

MedPartners was a healthcare provider with medical facilities in multiple states. • Worked and managed the Y2K Program Office as the Software Testing manager with responsibility for the daily testing activities of all software products throughout the organization.• Developed the enterprise Year 2000 (Y2K) Software Test Strategy within first 30 days of employment.• Within three months of starting, a management restructuring took place and was asked by the CIO to oversee the Program Office. The reorganized PMO was accountable for all aspects of the project, which included the following areas: software applications, infrastructure, medical equipment and embedded systems, telecom, and trading partners. The resulting team was able to maintain project focus and keep the project on schedule and within budget.

Teradata is the software provider of the largest Relational Database system and the software tools to support these large databases.• Held multiple positions within the Client Software group that included remote site development manager, Software Configuration Management manager, QA manager, and consulting engineer.• Developed the action plan for Teradata Client Software to attain Level 2 Capability Maturity Model (CMM) certification.• Created a highly successful Product Advisory Group that was recognized as one of the key customer accomplishments for 1994 at the Teradata User Group. This model is still used for Teradata products.• Designed layout for new Client Software group data center in El Segundo tower, completed relocation of datacenter and staff to new facility.• Worked with Human Resources on the first college intern program. I had three interns on my staff and two of these were hired to full time positions.