Brian Spence is a Engineering Manager at Netsmart Technologies at Netsmart. He possess expertise in program management, process improvement, project management, sdlc, management and 18 more skills. Colleagues describe him as "Brian has a strong work ethic and is committed to serving his clients. He is also dedicated to developing the people that he leads. I learned a lot while working for Brian on a project, and he continues to be a valuable member of my network today." and "I oversaw Brian’s work deploying the Accenture Delivery Methods and implementing the Quality & Process Improvement process to the Communications/High Tech North America practice in 2005 and 2006. Brian was one of 12 Accenture Executives working on this effort, which reviewed roughly 60 projects across North America valued at $900 million in revenue. Brian was responsible for his assigned projects, and worked very independently. During the project reviews, he interacted with other Accenture Senior Executives. He had to simultaneously enforce the quality requirements and influence the executives on the financial and HR benefits of implementing quality management processes. He was effective in this interaction, rarely escalating to me. He was also able to significantly expand his understanding of delivery and management processes, having detailed visibility to many successful and struggling projects in a short period of time. Brian was quick to embrace the processes and the benefits they would provide the projects. He recognized and articulated the benefits more quickly than most of the other senior executives. The result of these implementing the quality processes was to move the Communications/High Tech North America practice to CMMI level 3. Because of the independent work style, I collected feedback from the project partners to help assess how the individual team members were interacting with the executives. Brian received higher responses, especially considering he was the most junior member of the team. His normal style and presentation were well suited to this challenge of balancing enforcement with persuasion. This amiable style was also useful in Brian’s role as instructor for the Accenture Delivery Methods. The team presented multiple full day sessions for the executives in North America, typically to 50-100 executives in each session. Brian introduced humor to his topics, keeping the attendees engaged in what could otherwise have been very dry topics. He was relaxed and polished in presenting the topics, providing relevant, illuminating real-world examples to improve understanding. Brian observed and implemented improvements and extensions to the processes we were implementing. I appreciated his support for our efforts and his continuing improvements push to do more than just what was asked."