Neto - Engineer 2 Test And Turn Up
- Proven leader withing the Test and Turn Up team for process updates and new product launch. - Front line support to Field Engineers on Day of Install.- Testing and troubleshooting abilities for Ciena, Juniper, Cisco devices.- Customer Service for Ethernet services. Ability to assist the customer IT contact for services questions on cut over dates.- Creating and maintaining process documentation as well as training for internal/external customers.-