Beata Fugedi Email & Phone Number

Melbourne

Melbourne, Victoria, Australia

Stronghold Systems EÜ is a company providing consultancy services to its clients. As a Business Analyst I am working on projects for Deutsche Telekom AG.Responsibilities and Achievements:- Defined project requirements by identifying project milestones, phases and elements by using Agile Methodology. Prepared development specification documentation.

Budaörs, Hungary

Achievements:- Automated Weekly Sales, Sales Performance; KPI Reports for Sales Regions and Management. By using Agile methodology, Reporting tool was developed saving 2.5 days of work per week.Training and Workshops:- Initiated, organized and facilitated a cross department CRM Training and Workshop to improve CRM UX, during the workshop some small.

Budapest, Hungary

Responsible as a key user for providing 1st and 2nd line Support MS Dynamics CRM Users. There were 620 enabled users in 29 countries in the system. Some tasks:- 2 Customer Satisfaction Surveys,- Supporting Data Quality Audits that were parts of the ISO Audits in each Operation Unit,- Supporting users with the development of customized views and.

Budapest

Training and Development:- Trained new joiners to processes and system usage, monitored and evaluated their developments. In 2011 and 2012 delivered 259.3 days of training.- Coordinated the central induction training program.- Created a so-called ’Knowledge Base’ on the company’s Intranet site, wrote 6 user manuals in English and Hungarian concerning.

Budapest

- Organized language courses and group settings; Including being an examiner at the end of the courses. - Delivered language courses in line with the syllabuses created; Managed the entire administration work prior, during and after the courses.- Translated quotations, agreements, brochures, etc.

Budapest

Budapest

Szentgotthárd, Hungary

Budapest

Budapest

Human Resource Manager, Economics, Ba

Language Teacher