Executes professional discretion by protecting the highly confidential information of almost 30,000 students.Engages with Federal Agents, granting access to relevant information according to investigative requests. Demonstrates exceptional document management skills by processing sensitive paperwork with great attention to detail. Assists students, parents, and faculty by providing information and directing them to appropriate offices for escalating issues via Q&A live chat and in person inquiries. Expertly utilizes SPIRE Systems software for administrative functions including researching, printing documents, and verifying student enrollment via fax, mail, and hand delivery.

Collaborated on the development of studies involving differing populations including young adults, aging adults, individuals with sleep apnea, and vulnerable populations such as older adults with Alzheimer’s Disease and Mild Cognitive Impairments.Created and developed comprehensive IRB protocols, consent forms, and participant manuals for various projects.Collected polysomnography (PSG), which includes electroencephalography (EEG), electromyography (EMG), and electrooculography (EOG) as measures of sleep, using various devices ranging from the Embletta MPR ambulatory PSG to 128-electrode high density caps.Analyzed and scores PSG recordings following AASM guidelines.Built projects by creating logic-based automation protocols, and troubleshooting in the study management software REDCap.Administered neurocognitive batteries and motor memory tasks, assessing memory recall over sleep and wake.Engaged in extensive community outreach and advertisement to successfully recruit eligible study participants.In weekly discussions with other staff, reviewed and critiqued recent research across the natural sciences.Collaborated to reform and streamline a manual for scoring slow oscillation-spindle (SO-SP) coupling.

Welcomed hundreds of guests a night in an upbeat and fun, yet professional manner. Experienced handling frustrated guests and complex situations effectively by problem solving with ease.Utilized strengths in time management to provide excellent service in a fast-paced environment.Communicated with coworkers and guests in both English and Spanish.

Effectively managed high-volume customer interactions, seamlessly balancing order preparation, inventory management, and exceptional service delivery in a fast-paced environmentDemonstrated strong ability to retain knowledge of many customizable recipes and over 150 menu items. Prepared ingredients, stocked materials, cleaned guest spaces, and collaborated efficiently with a team of diverse coworkers in order to maintain a streamlined and inviting cafe.