Beatrice Cook, Mba Email & Phone Number

Atlanta, Georgia, United States

• Supports 9 financial center managers with 35 associates to provide appropriate and pragmatic solutions to risk, control, and procedural issues.• Performs risk assessments and analysis on internal control process which saved the company $543,000 in 2023.• Leverages existing systems of record for tracking, monitoring, and escalation to meticulously document risk-related issues.• Responsible for coordinating, communicating, and implementing new company programs, policies,… Show more • Supports 9 financial center managers with 35 associates to provide appropriate and pragmatic solutions to risk, control, and procedural issues.• Performs risk assessments and analysis on internal control process which saved the company $543,000 in 2023.• Leverages existing systems of record for tracking, monitoring, and escalation to meticulously document risk-related issues.• Responsible for coordinating, communicating, and implementing new company programs, policies, practices, and procedures. Show less

Columbia, South Carolina

• Developed, taught, and managed strategies to improve overall BCR variability from 60% to 95% for 35 Client Service Representatives.• Mentored 3 Financial Center Managers, 6 Relationship Bankers, and 4 Relationship Managers in 2020 as part of the Market Leadership Development Program to excel in client service and revenue goals.• Turned around underperforming financial centers and successfully achieved 99% revenue goal and 138% of deposit balance goal in Q4… Show more • Developed, taught, and managed strategies to improve overall BCR variability from 60% to 95% for 35 Client Service Representatives.• Mentored 3 Financial Center Managers, 6 Relationship Bankers, and 4 Relationship Managers in 2020 as part of the Market Leadership Development Program to excel in client service and revenue goals.• Turned around underperforming financial centers and successfully achieved 99% revenue goal and 138% of deposit balance goal in Q4 2020.• Served as Chair of the Black Professional Group of South Carolina which fosters professional development, diversity and inclusion, and community involvement for over 160 employees. Show less

Columbia, South Carolina Area

• Improved YTD revenue by 12% by tracking trends and aligning business strategies for a 1.2-million-dollar business.• Effectively inspired and developed 3 managers and 15 employees to exceed company goals and expectations.• Guided a team of sixteen peers to improve overall performance in grassroots events sales.• Developed skillset of a team to provide exemplary client experience.

San Diego, California

• Designed and implemented a peer-to-peer mentorship program that increased the pass rate for Beauty Studio Certifications from 50% to 75%.• Successfully created, developed, and led an 8-member events committee to increase sales by 8% in a 5-million-dollar department.• Developed effective scheduling techniques for over eighty-five employees during peak seasons.• Inspired the development of 65+ cast members which led to 13 promotions.

Master Of Business Administration - Mba, Project Management

Bachelor'S Degree, Retailing

College/University Preparatory And Advanced High School/Secondary Diploma Program