Beatrice Hernandez Email & Phone Number

Program manage a digital transformation of middle and back office with the implementation of a modern cloud business and warehouse systems. Focus on Order-Make-Inventory-Ship-Invoice and assist client transitioned Order Management, Manufacturing, and Supply Chain from multiple disconnected, outdated systems to an integrated solution. Results: Successful implementation and standardized business processes to improve efficiencies, audit traceability and ability to scale.

Managed a team of functional and technical production support Subject Matter Experts (SMEs) onsite and offshore. Managed the overall support of the Oracle production environment encompassing the following applications: GL (General Ledger), AP (Accounts Payables), AR (Accounts Receivables), CM (Cash Management), FA (Fixed Assets), PA (Project Accounting), HR (Human Resources), PAY (Payroll), OTL (Oracle Time and Labor), PO (Purchasing), INV (Inventory), OFS (Oracle Field Services) and System Administration. Frequently interacting with customers and senior management and provided weekly status updates for all active Oracle production support incidents and enhancement requests. Provided clear, concise and timely communication to business users during the investigation and resolution of any individual and system-wide Oracle outage. Worked with functional and development teams at the appropriate stages in Application Development to ensure any new systems or projects meet the production support operational readiness standards. Responsible for ensuring the change implementation management policies were adhered to for all changes deployed to production. Reviewed and approved all production migration changes and assigned them to the corresponding functional and technical teams for deployment. Project managed system upgrades and patching initiatives. Developed detailed project plans and managed all application development processes including progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Assisted with the testing of IT general controls including change management, system access and segregation of duties (SOD). Prepared SOX compliance and status reporting.

Having the responsibility of overseeing the operations support for the company’s Oracle E-Business suite implementation, managing delivery efforts for new functionality, and ensuring ongoing alignment with company’s business objectives. Responsible for organizing and directing the design, development and implementation of Oracle technology projects. Direct all Oracle project activities, schedules, resources and budgets and provide leadership and support for delivery teams and onshore/offshore development resources.

Responsible for managing the ongoing operational customer support and customer relationship management for the Oracle EBS and its 900 Oracle end users across the United States. Overseeing system administration including instance, upgrade and change management. Mentored and managed employees and consultants within their roles in order to build their Oracle and company knowledge base. Responsible for ensuring Sarbanes Oxley (SOX) compliance with all applicable IT policies and procedures.

Having the responsibility for conducting business analysis, process definition, business process reengineering, system configuration, data mapping, and implementation of best practice solutions for a single organizational enterprise. Responsible for gathering requirements, system and process design, through the roll out of Oracle Projects, the company’s first implementation effort successfully. Configured Projects costing and billing modules. Documented integrated test scripts and facilitated Conference Room Pilots (CRP). Developed training material and executed training for all Oracle Projects end users across the United Sates.

Responsible for developing and preparing documentation in support of the individual control activities for each of the Sarbanes Oxley (SOX) control objectives. As the Oracle applications assessor, responsible for maintaining current SOX related documentation on the Deloitte Risk Tracking System. Assisted auditors during the effectiveness testing and developed remediation plans for each of the control objectives that were not compliant with applicable laws and regulations. Responsible for managing all out of scope application enhancements during the implementation of the Oracle inventory module. Assisted end users in the testing and support activities for the Oracle based Physical inventory project.

USWeb/CKS (MarchFirst), Santa Clara, CAResponsible for training and supporting this Web design and e-commerce firm with twenty-four offices across the United States. Prepared training materials, wrote system operation procedure manuals, and trained financial end-users and projects managers in the operation of the Oracle Projects application.Tigre S.A., Joinville, BrazilLed the implementation of Oracle Projects Costing for a Brazilian manufacturing company. Responsible for defining the business baseline, providing future process models as well as establishing business requirements. Playcenter S.A., Sao Paulo, BrazilFunctioned as the team leader of a twelve-module Oracle Applications implementation for the largest amusement park in South America.

Responsible for implementing Great Plains Dynamics accounting software package for Cyprus Amax Minerals international divisions. Trained users in the operation of the new software package and managed the Oracle Applications based inter-company accounting activities for operations in Peru, Chile, Panama, Mexico, Australia and Indonesia. Provided support services to all international sites resolving accounting systems and software issues. Completed the software implementation within the given timetables and under budget.

Prepared and provided financial statement analysis for corporate headquarters. Responsible for assisting the controller with the Defense Contract Audit Agency (DCAA) audits, supervising and training accountants in the Deltek Accounting System and processing updated monthly revenue recognition analysis reports. Set up and maintained new projects in the Deltek-Contract Master File module and successfully processed Deltek/QueryWriter financial reports for various regions. Created excel revenue recognition analysis reports to closely track project cost, revenue and billing information month by month.

District Project AccountantMonitored the financial compliance for two multi-million dollar government contracts. Reviewed and monitored all Oracle Applications based accounts payable and receivable operations, supervised and trained project accountants in Oracle Financials and managed the fiscal year budget which included reviewing, controlling and reporting the overhead budget. Set up and maintained new projects in Oracle Project Accounting and updated project costs and schedules in Primavera SureTrack Project Manager. Overall, the billing process was cut from five to three days for two multi-million dollar government contracts, which lowered administrative costs. Furthermore, out of fifteen teams, I was one of five members of the Denver team who received a quality (TQA) award for providing excellent customer support services.International Marketing CoordinatorResponsible for coordinating the preparation of technical and cost proposals, qualifications statements and marketing materials as well as assisting the vice president in the development of the fiscal year budget and strategic marketing plans. Developed monthly financial reports for corporate headquarters and supervised a staff of technical editors, translators and word processors.

Authorized financial transactions generated by South and Central American MoneyGram agents as well as reviewed monetary inquiries made by international agents as well as consumers and American Express offices. Responsible for processing monthly financial reports and resolving agent and customer disputes for which I received recognition. Spent a year in the Marketing Department: prepared international demographic and money remittance business reports. Prepared market research and computer modeling, which included market size models, market potential models and international research. Also responsible for developing competitive activity flow charts as well as monitoring cooperative advertising programs with agents.

Mim, Master Of International Management

Bsba, Finance/Marketing