Mahmoud Bebars
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Mahmoud Bebars Email & Phone Number

Microsoft Unified Technical Support Engineer | German, English and Arabic Speaker at Concentrix
Location: Cairo, Egypt 3 work roles
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Current company
Concentrix
Role
Microsoft Unified Technical Support Engineer | German, English and Arabic Speaker
Location
Cairo, Egypt
Company size
63116 employees

Who is Mahmoud Bebars? Overview

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Quick answer

Mahmoud Bebars is listed as Microsoft Unified Technical Support Engineer | German, English and Arabic Speaker at Concentrix, a with 63116 employees, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Mahmoud Bebars.

Mahmoud Bebars previously worked as Technical Support Engineer at Concentrix and Kundenbetreuer at Lufthansa.

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Email format at Concentrix

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Concentrix

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Profile bio

About Mahmoud Bebars

🔧 As a Microsoft 365 Support Engineer, I specialize in delivering top-notch technical assistance, troubleshooting, and guiding customers through their entire journey with a wide array of products and services.🚀Expertise:✔️ Proficient in providing technical support for Office and Microsoft 365 products.✔️ Experienced in assisting and resolving issues via phone, email, and chat.✔️ Adept at analyzing and resolving technical challenges related to Microsoft products and services.✔️Skilled in leading customers through service configurations for seamless experiences.💡 Key Achievements:V Delivering high-level customer service, ensuring satisfaction at every step.v Proactively documenting and resolving customer issues with precision.Navigating complexities of Microsoft products such asExcel, Word, Teams, SharePoint, and more.💡Passion & Commitment:✔️ Committed to maintaining a high standard of customer service.✔️ Continuously evolving skill set to stay abreast of advancements in Office 365 and Microsoft 365.✔️ Thriving in a dynamic environment, embracing evolving tasks to meet departmental needs.

Current workplace

Mahmoud Bebars's current company

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Concentrix
Concentrix
Microsoft Unified Technical Support Engineer | German, English and Arabic Speaker
fremont, california, united states
Website
concentrix.com
Employees
63116
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3 roles

Mahmoud Bebars work experience

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Technical Support Engineer

Current
Concentrix

Kairo, Ägypten

As a Front Line Engineer. My job is to provide all needed technical assistance, troubleshooting steps & guide the customer through his entire journev with Microsoft 365 products & services, such as:⚫️ MICROSOFT 365 PRODUCTS & SERVICES✔️ Identity (Microsoft Entra)✔️ Exchange Online✔️ SharePoint Online✔️ OneDrive & OneDrive For Business✔️ OFFICE Apps ✔️ Outlook ✔️ Microsoft Teams✔️ Commerce (Billing, Subscriptions & Licensing)⚫️ SKILLS & COMPETENCIES✔️ Microsoft Office 365 products technical support✔️ Assist and provide technical support by phone, emall or chat✔️ Analyze and resolve technical issues related to our✔️ Microsoft products and servicesLead customers through service configurations✔️ Provide a very high customer service level✔️ Deliver and follow up on problem resolutions and customer satisfaction✔️ Proactively and comprehensively document customer issues in ticketing systems✔️ Carry out all other related tasks per the job's evolution and departmental needs

Oct 2023 - Present

Kundenbetreuer

Lufthansa

Kairo, Ägypten

Answer customer inquiries about Lufthansa Airlines products and services....

Sep 2022 - Sep 2023

Customer Service Representative

Orange

Kairo, Ägypten

Dec 2019 - Aug 2022
Team & coworkers

Colleagues at Concentrix

Other employees you can reach at concentrix.com. View company contacts for 63116 employees →

MK Michael Kaindl Michael Kaindl Colleague at ConcentrixVienna, Austria View → JA Julian Assan Julian Assan Colleague at ConcentrixCanada View → JF Jesus Fabian Mejia Angel Jesus Fabian Mejia Angel Colleague at ConcentrixMérida, Yucatán, Mexico View → BF Bruno Floresta Bruno Floresta Colleague at ConcentrixSão Paulo, Brazil View → YS Yogender Sehrawat Yogender Sehrawat Colleague at ConcentrixDelhi, India View → KM Kyll Mae Canicon Kyll Mae Canicon Colleague at ConcentrixNaga City, Central Visayas, Philippines View → NM Naga M. Naga M. Colleague at ConcentrixIndia View → AN Anneline Nagan Anneline Nagan Colleague at ConcentrixDurban, Kwazulu-Natal, South Africa View → KB Kapish Bhatia Kapish Bhatia Colleague at ConcentrixHisar, Haryana, India View → RJ Rhyan Jordan Rhyan Jordan Colleague at ConcentrixDetroit Metropolitan Area, United States View →
FAQ

Frequently asked questions about Mahmoud Bebars

Quick answers generated from the profile data available on this page.

What company does Mahmoud Bebars work for?

Mahmoud Bebars works for Concentrix.

What is Mahmoud Bebars's role at Concentrix?

Mahmoud Bebars is listed as Microsoft Unified Technical Support Engineer | German, English and Arabic Speaker at Concentrix.

Where is Mahmoud Bebars based?

Mahmoud Bebars is based in Cairo, Egypt while working with Concentrix.

What companies has Mahmoud Bebars worked for?

Mahmoud Bebars has worked for Concentrix, Lufthansa, and Orange.

Who are Mahmoud Bebars's colleagues at Concentrix?

Mahmoud Bebars's colleagues at Concentrix include Michael Kaindl, Julian Assan, Jesus Fabian Mejia Angel, Bruno Floresta, and Yogender Sehrawat.

How can I contact Mahmoud Bebars?

You can use AeroLeads to view verified contact signals for Mahmoud Bebars at Concentrix, including work email, phone, and LinkedIn data when available.

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