Bec Bland Email & Phone Number

Brisbane City, Qld, Au

As Manager of Commercial Partnerships, I lead my team to deliver positive change, value, choice, and industry-compliant and contemporary software to medical practices whose clinicians and patients depend on this. I lead with strong communication and negotiation skills to establish and maintain mutually-beneficial partnerships of all shapes and sizes. Above all, I’m passionate about creating value for end-users, and supporting innovation in the eHealth space in all its forms, whether they be industry, compliance, or privately driven.

I worked alongside a team of seven training and deployment specialists delivering multi-modal training and educational content in the GP and Specialist practice management software space. I influenced the development of a performance-aware team culture, and assisted internal and external stakeholders in problem-solving and finding creative workflows to suit individual user needs as an SME in Bp Premier.

[Maternity Leave appointment] I provided leadership and vision to a multi-disciplined team of 12 in the creation of digital e-learning experiences, technical knowledge base writing, and individualised software training and free industry and product webinars to provide a tangible impact every day to end users. I balanced strategic organisational goals, and Industry needs and trends to create and manage the delivery of projects, such as the change to Medicare Web Services technology PMS systems that caused significant stress to end users.

In this role, I created and delivered a range of multi-modal software skills training solutions to medical practices across Australia using Bp Premier practice management software. I developed a deep understanding of the experiences and needs of medical practices in the primary care sector.

During my time as a Pro, I further developed my expertise in communication while being responsible for designing and delivering training initiatives on a State-wide level for product knowledge and organisational culture topics. I was a key contributor to influencing and maintaining positive change in organisational culture, and continue to deliver top State-wide performance in sales and customer feedback KPIs.

As an Expert, I developed and leveraged my extensive knowledge of Apple products to deliver consistent top level performance in sales and customer feedback KPIs across a team of 130+. I provided motivation and mentorship to peers to reach store-level goals, and worked as a Business Account Manager for key corporate customers.

As a Sales Specialist, I worked to provide exceptional customer service and helped customers find the right solutions to fit their individual needs. I developed strong operational and process management skills, and worked towards individual sales and loyalty KPIs.

Bachelor Of Business, Business Management, 5.9 Gpa (Graduated With Distinction)

Developed business skills, and a robust knowledge of business management practices and industry acumen. Deans List for Academic.

High School, Op 3

Activities and Societies: Instrumental Music, Performing Arts, Girls’ Cricket