Beca Harries Email & Phone Number

Hull, England, United Kingdom

Hull, United Kingdom

Hull, United Kingdom

I work in a fast-moving environment, and my job role consisted largely of gathering information from various areas of the business to create briefs, training documents, and guides for our products and system processes. Part of my job was delivering briefings and training to advisors for new systems, processes, and products, so a large part of my time was spent designing and delivering training on a one-to-one basis and group sessions.Other responsibilities included user acceptance testing for customer services systems and products, as well as creating public-facing self-help guides covering subjects such as: billing, new products, marketing campaigns, and special offers.

Hull, United Kingdom

Working in the customer services team taking inbound customer calls. This allowed me to develop my amiable style, dealing with all manner of customer queries around bills, the account, monthly costs, and tailoring their package to their home's needs.

London, United Kingdom

Face painter and party entertainer for a firm that specialises in corporate functions. Worked at many Leicester Square premiere events for children's films. Able to work calmly, quickly, and efficiently under pressure and at high-publicity events.

Cheshunt, Hertfordshire

My main responsibility was running the children's department, as well as opening and locking down the shop. This included organising training schedules for new starters on the children’s department, and running training sessions when we received new product ranges or technology. Money handling, till reconciliations, taking cash deliveries. and maintaining stock levels in the children's department. I assumed full responsibility for shop operations when other managers were not on shift and often ran the store alone on a Sunday.

Harlow, Essex And Truro, Cornwall

Fully trained fitting children's shoes and was often asked to train new starters. Frequently helped with unpacking and stocking new deliveries.