Becc Aminde Email & Phone Number

Assist with development of digital marketing, communications and management of social media platforms. Managing collaborator and ambassador members. Assisting with development and creator of digital marketing assets and content, communications. External agency management. Website upkeep via Shopify e.g. product creation, collection creation, changing and linking banners, updating the website navigation and other miscellaneous website updates. Communicating and managing outsourced digital agency’s daily. Growing email database through collaborative digital initiatives. Monitoring Facebook and Instagram pages and providing customer service. Creating and editing content for social media platforms

Responsible for handling customers enquirers, complaints received via phone and emails. Fulfilling customer requests and enhance customer relationships. Manage outsourced tele-performance team. Improve processes, systems and customer experience. First point of contact for account managers and various internal staff. Provided leadership to the customer service team. Use of Oracle ERP and CRM systems daily.