ATL HR Administrator May 2018 - Present• Creating and amending Company Policies in line with current legislation including amendments due to GDPR• Ownership of recruitment process; reviewing CVs, conducting phone interviews, liaising with management, participating in interviews and providing feedback to candidates.. • Implemented new Probation Policy and manage probationary periods, carrying out New Starter 'Catch-ups'. • Use a range of software packages including Factory Master and SmarTeam• New starter set-up; preparing contracts, logins and starting the induction process by greeting new team members and taking right to work documents. • Involvement in dismissals• Letter writing where required e.g. resignation acceptance, references etc. • Minute taking for Disciplinary/Grievance meetings • Perform investigations as required for a Disciplinary/Grievance• Reports; recruitment, attendance etc. • Training other employees and allocating work load amongst HR Administrators. • Ordering uniform for all employees • Liaising with accounts on any payroll queries

Took a career break to raise my young family,

• Adhering to policies and procedures within a corporate environment regulated by FSA• Ensuring I keep up to date with how to adhere to the TCF principles and DPA• Achieved collector of the month on a regular basis• Communicating daily with customers via inbound and an outbound dialler• Update and maintain accurate customer records via in-house database• Have the courage to maintain a professional and composed manner whilst dealing with challenging customer conversations • Complete call-backs for escalated customer calls• Exceptional Performance end of year rating achieved

• Control and allocate workload for 4 Full Time Employees working in a busy 3PL distribution office• Induct, train, coach and develop both new and existing staff• Control attendance records, payroll and holidays for members of my team.• Control Agency staff hours and purchase orders• Oversee consumables ordering and stock levels• Control bookings for inbound suppliers• Liaise with Head Office up to Director level on all issues• Coordinate discrepancies with supplier tolerance levels• Create and embed procedures

• Build relationships with Vendors and prospective purchasers• Build and maintain a customer database• Enhanced sales deals by adding value• Prepare and distribute marketing material• Provide office cover for administrator absence• Property valuations and advice

• Assist in all aspects of shop floor retail activities including till operation, refunds, opening store accounts, handling cash, housekeeping and training