Becca Anderson Email & Phone Number

Columbus, Ohio, United States

Columbus, Ohio

· Successfully established Business Analyst (BA) team for CoverMyMeds’ Access for More Patients (AMP) product business unit: defined roles and responsibilities; identified, created, maintained and enhanced key Business Analyst artifacts to streamline and improve the implementation lifecycle.· Serve as product subject matter expert for onboarding new AMP.

· Created, managed and adapted product roadmap to meet quarterly objectives and KPIs (key performance indicator). · Collaborated with the Engineering Manager to lead a team of developers to improve AMP’s HCP-facing portal via the product lifecycle including, ideation, design, implementation, testing and execution.· Followed Scrum product methodology to.

Columbus, Ohio, United States

· Launched several pharmaceutical brands across multiple therapeutic areas including requirements gathering, scope documentation, client collaboration, workflow design, BRD creation, third-party vendor integration facilitation, technical-focused solutioning and demos. · Monitored program KPIs and SLAs (service level agreement) and provided operational and.

Columbus, Ohio

· Partnered with Product and Engineering to deliver AMP’s first automatic and cadenced adherence messaging system across email and SMS platforms. · Owned projects focused on delivering high-value client commitments which included working with the Product, Engineering and Operations teams.· Standardized Project Manager guidelines across the CoverMyMeds and.

Columbus, Ohio

· Provided technical and functional guidance to vendors as they integrate with CoverMyMeds’ systems, provided process improvements, developed internal documentation, lead cross-functional projects and contributed to a team environment. · Developed processes for improved issue intake and resolution.

Columbus, Ohio Area

· Enhanced team-wide auditing operations process resulting in 20% time reduction spent by Support leadership team. Implemented monthly operational assessment of audit scores to identify process and technological gaps. · Managed a team of End-User Experience Coordinators responsible for implementing team-wide changes for HubExpress and Core Support.

Columbus, Ohio

· Systematized, transformed and improved issue documentation and escalation across a 300+ member team, saving hundreds of administrative hours. · Collaborated and served as Support technical liaison with CoverMyMeds development teams, including Customer Operations, Payer, Pharmacy and Provider.

Columbus, Ohio

Columbus, Ohio

• Served as strategist, coach, and consultant to senior leaders and C-suite executives in the healthcare and financial services industries.
• Wrote blog posts, created original social media content, generated reports to improve online presence, and provided coaching in social media best practices.

Columbus, Ohio

• Managed daily social media, including overall platform strategy, content creation and maintenance, calendar management, and consumer interaction.
• Provided backchannel strategy and maintenance at international conferences for Mindset Digital and partners. Created social media content for client partners, including Key4Women, Planetree, and LIMRA/LOMA.
• Wrote and edited print and digital sales collateral. Wrote and edited copy for blogs, social media, marketing materials, and company website.

Columbus, Ohio

• Served as the liaison between The University District and The Ohio State University. Implemented initiatives promoting safety, off-campus student engagement, social media, and community.
• Collaborated with university and city officials to improve the off-campus community.
• Created and executed events for the off-campus community.

Columbus, Ohio

• Assisted the Communications and Engagement Manager with blog writing, social media writing, email writing, copy editing, and social media tracking.
• Created a three year strategic timeline for the organization, tracked Executive Board engagement, and assisted the CEO and President with emails, organization, writing, and development.