Becca Garcia-Dickson Email & Phone Number

United States

- Currently managing 70 insurance clients- Website design with WordPress- Facilitate social media ad campaigns for clients- Social media posting and scheduling- Oversee billing accounts via Stripe and Baremetrics- Maintain communications via Zendesk and Agile- Domain set up and Cloudflare DNS management- Work closely with CEO to tighten Systems and Processes - Work closely with agents to set them up for success from the get-go- SaaS startup and I have worked my way up from customer support to Senior project manager - I take pride in my work and providing my clients with top-level support

Austin, Texas Area

Beccagarciarocks.com

Phoenix, Arizona Area

- Consulted and educated website owners to protect their web presence - Worked with training partner firms on SiteLock Software - Traveled to train SiteLock software to BlueHost and other hosting companies - Handled multiple projects with ease and in a timely manner - Worked with upper management to help implement team success - Inspected code to find the source of the malware to send to our developers- Utilized soft skills & empathy to work with clients whose sites were hacked

Phoenix, Arizona Area

- Consulted small business owners on GoDaddy Products - Understood the goals of clients by building rapport and consulting - Paired clients with services based on needs to achieve Small Business success - Ability to think and maneuver client accounts quickly as calls come in to assess issues and needs- Knowledgable on all things GoDaddy to best assist clients' issues- Worked with one of the top-selling teams

Tempe, Arizona

- Worked with small business owners to help them build their SEO - Advised creative ways to attract traffic and market to client's websites - Teamed with news stations nationwide to expand small business marketing

- Developed knowledge of core classes offered - Managed events and health fairs to bring community awareness to eVOLV - Partnered with local establishments in order to gain new members

Albuquerque, New Mexico

- Managed staff to execute events, and run club operations. - Maintained inventory, profit, and revenue spreadsheets for club sales.- Handled the billing within the membership department. - Event coordinator. Created outlets for members to enjoy their time at the winery to the fullest. Hired, and worked with our head chef to create unique club menus. - Toured guests and club members to further their knowledge of the winery, our wine selections, and the history of winemaking in New Mexico.

Austin, Texas

- Developed strategic product placement plans, developed design techniques, and helped with promotions.- Worked to deliver pristine presentations at special events and private functions to high-end clientele- Loved my team and the events we attended and executed flawlessly

Psychology

Associate Of Arts And Sciences (A.A.S.), Communications