• Manage the creation, completion, and correctness of all content for MyITLab• Create and maintain processes, schedules, and tracking for all phases ofcontent development• Communicate effectively with all involved parties including authors, technicaleditors, portfolio managers, engineers and all domestic and internationalvendors• Resolve any issues that arise with production, content, or the product as awhole• Oversee Media Development and Production budget for… Show more • Manage the creation, completion, and correctness of all content for MyITLab• Create and maintain processes, schedules, and tracking for all phases ofcontent development• Communicate effectively with all involved parties including authors, technicaleditors, portfolio managers, engineers and all domestic and internationalvendors• Resolve any issues that arise with production, content, or the product as awhole• Oversee Media Development and Production budget for IT and trackstatements of work, purchase orders and invoices Show less

• Provides customers with a consistent and direct level of in-depth training support to ensure they have a positive experience on-boarding with digital products and services.• Creates and maintains multiple tracking documents to organize and compile data for use by supervisors and other executives within Pearson• Conducts scheduled one-on-one instruction and training on Pearson’s MyLab/Mastering products for professors and instructors during the on-boarding process.

• Created correspondence and communicated educational software functionality to instructors, professors, colleges, and universities throughout the U.S.• Introduced new educational applications to customers and assisted with lecture/application integration to improve course outcomes with powerful and flexible educational solutions.• Acted as a liaison between sales, marketing, and editorial departments to ensure consistent and efficient communication and productivity.

• Designs and programs all lighting effects and sequences to accompany videopackages• Operates all on-ice and in-house lighting fixtures before, during, and afterhockey games at Nationwide Arena.• Controls and designs lighting for special events and presentations in the arena• Activates goal sequence, which includes the goal horn, scoreboard graphics,music, and all lighting effects.

Designed and operated all production lighting for the Columbus Destroyers of the Arena Football League.

Controls all videos, graphics, and live camera shots displayed on ballpark scoreboard.

• Demonstrated technical selling skills and product knowledge, assisted in achievement of company initiatives, and attracted potential customers to company’s promotions and advertisements.• Modeled excellent guest service skill including anticipating customer needs, suggesting alternatives and problem solving, and was able to satisfy those needs with a minimum amount of supervision.• Accepted payment and made change, calculated sales discount to determine price, and assisted in… Show more • Demonstrated technical selling skills and product knowledge, assisted in achievement of company initiatives, and attracted potential customers to company’s promotions and advertisements.• Modeled excellent guest service skill including anticipating customer needs, suggesting alternatives and problem solving, and was able to satisfy those needs with a minimum amount of supervision.• Accepted payment and made change, calculated sales discount to determine price, and assisted in achieving product and sales goals, both daily and weekly.• Demonstrated proper phone etiquette, executed multiple tasks at one time, followed instructions of supervisors and assisted other partners in performing store functions. Show less

• Developed community with hall residents and supported those who experienced personal, social, emotional, physical and academic concerns through educational programming, counseling and/or referrals.• Served as an advocate for diverse student populations.• Addressed student behavior including reporting violations of the student code of conduct, interpreting the student code of conduct and serving as a judicial hearing officer.• Managed all administrative responsibilities of a… Show more • Developed community with hall residents and supported those who experienced personal, social, emotional, physical and academic concerns through educational programming, counseling and/or referrals.• Served as an advocate for diverse student populations.• Addressed student behavior including reporting violations of the student code of conduct, interpreting the student code of conduct and serving as a judicial hearing officer.• Managed all administrative responsibilities of a residence hall including opening and closing of the building, key management and monitoring facilities.• Participated in the hall director on-call rotation, responding to various situations all over campus. Show less

• Worked at the front desk, which is the informational hub of the campus, answering questions, setting up and tearing down programs and events in the Campus Center, maintaining the event calendar, and answering both the phone for the office and the Otterbein Hotline Switchboard, where all calls to Otterbein are directed and routed.

• Assisted in the supervision of a complex consisting of three residence halls for first year and upper-class students.• Served a staff of seven resident assistants by leading weekly staff meetings, creating and maintaining an online duty schedule, serving as a student affairs liaison, and being on-call at all times to assist with issues as they arose.

• Facilitated community building activities, and assisted students in dispute resolution as well as in overcoming emotional, social, and academic issues.• Coordinated weekly programming covering various topics following the CARDINALS model, “Career, Academics, Residential Safety, Diversity, Investing in Yourself, Needs and Wants, Arts and Athletics, Living Well, and Sustainability”