Rebecca Connelly Email & Phone Number

Winter Springs, Fl, Us

Winter Springs, Florida, United States

Greet and check-in patients while ensuring collection of updated information/consent from both existing and new patients. Validate and verify status of insurance coverage to guarantee active policies. Organize patient rooms to ensure smooth flow of appointments. Handle patient check-outs, process payments, and address any outstanding balances. Schedule appointments for doctors and physical therapists. Provide valuable assistance to doctors during procedures. Utilize Podiatric Radiology License to perform X-rays as needed.● Enhanced office's aesthetic appeal, including creating visually engaging displays on VIP board for children under 10.● Facilitated onboarding and training process for new employees with keen focus on ensuring smooth transition.● Fostered positive patient experience by showing initiative and preparing personalized thank-you bags for new patients.● Contributed to office maintenance by assisting with inventory management, cleaning tools, and overall office upkeep.● Oversaw referrals, requested referrals from primary care physicians, and communicated with patients about processes.

Bordentown, Nj

Answered phone calls, addressed patient inquiries, and delivered necessary information. Greeted patients warmly and promptly notified doctors upon their arrival. Scheduled appointments to ensure optimal utilization of time and resources. Obtained necessary referrals from primary care physicians/specialists as required by insurance protocols. Verified insurance coverage to ensure accurate billing and payment processing. Assisted patients in selecting frames; offered guidance/recommendations based on preferences.● Enabled timely delivery and appropriate routing by sorting, distributing, and managing incoming/outgoing mail/packages.● Ensured easy accessibility and efficient record-keeping by scanning and organizing important documents.● Reduced likelihood of missed appointments by calling patients and providing appointment reminders.● Sustained accurate financial records by collecting copayments and processing payments.● Maintained clean and organized office environment by performing light cleaning duties.

I opened and closed the office, scheduled patients appointments, collected copays, checked patients benefits, verified patients insurance, filled out necessary paperwork for insurance companies, applied patients therapy, checked phone messages, returned calls, took patients back to the exam room, posted E.O.B.'s in patients charts, and checked NaviNet for referrals. I also took New Patients back and took their blood pressure, height/weight and wrote in their chart what their complaint was.