Beckey Abraham Email & Phone Number

Missouri City, Tx, Us

For Peace Corps, I led the assessment of Peace Corps’ ServiceNow SPM usage by facilitating stakeholder interviews to understand requirements and drive the implementation of features that enhanced operational efficiency. Recommended and identified SPM capabilities to maximize ROI, managed the backlog, and created a prioritized roadmap. Delivered Technical Assessment Overviews, Backlog lists, Roadmaps, and Statements of Work with pricing estimates.For USAID, I provided programmatic support to executive leadership, ensuring strategic alignment and achieving an 'Excellent' rating on CPARs. Served as the escalation point for the ServiceNow contract, liaising between client leadership, teaming partners, and stakeholders to ensure effective communication and project alignment. Led weekly checkpoints with the Branch Chief, direct hires, contract PMs, Solution Architects, Security Team, and SMEs to enhance internal communications and project success.Identified and mitigated risks affecting program performance, conducted impact assessments, and developed proactive strategies. Managed a cross-functional team of BAs, Developers, UI/UX Specialists, and Architects, integrating subcontractors and mentoring junior staff. Oversaw the product roadmap, integrating customer feedback and data insights to guide strategic decisions.Conducted monthly Program Management Reviews (PMRs) with MPC leadership, presenting updates on program status, financial performance, and highlighting achievements and risks. Reviewed and approved project invoices and timesheets, ensured compliance with financial policies, and requested additional funding as needed.Contributed to business growth by contributing to proposals and past performance documents, collaborating with cross-functional teams to enhance MPC's competitive positioning.

Houston, Texas, United States

In my role, I designed requirement processes, standards, and documentation to optimize operational efficiency. I assisted users in assessing priorities for both business processes and technology solutions, identifying requirements with significant impact on mission areas, and preparing comprehensive requirement packages.Collaborating with stakeholders, I defined and prioritized backlogs and user needs, working closely with the development team, solution architects, and product owners to achieve desired outcomes. I conducted system testing, validated test results for new applications with the development team, and facilitated User Acceptance Testing (UAT) sessions with customers post-implementation.I spearheaded Agile methodologies and principles within the team, including sprint planning, grooming, stand-ups, Kanban, and sprint reviews, effectively managing the backlog to ensure project success.

Houston, Texas

Leveraging systems engineering expertise, I develop products throughout the software lifecycle to enhance business efficiency, from ideation and requirements definition to development and successful deployment. I implement industry best practices and strategic methodologies to continuously refine product definition, deployment procedures, and software application customization based on user needs.I ensure the appropriate treatment of risk, compliance, and information assurance from both internal and external perspectives, and I conceptualize, design, and create secure systems. My responsibilities also include all aspects of product development testing. Engaging in all phases of the system development life cycle, I perform requirements analysis, system implementation, and research to test and analyze system feasibility, design, operation, and performance.I investigate new and emerging software applications to design, select, implement, and manage administrative information systems, monitor application performance to identify potential bottlenecks, develop solutions, and collaborate with developers. Additionally, I install, configure, test, and maintain operating systems, application software, and system management tools, providing day-to-day support to system users by educating them and enforcing troubleshooting and problem-solving protocols.

Columbia, Maryland, United States

During my tenure, I developed and tested inbound web services to ingest applications, update existing data, and relay system information to external partners through web services. I acted as a liaison between the Siebel Team and other components/teams Requirements Team, Testing Team and Operations and Maintenance (O&M) Team.Accordingly, I served as a subject matter expert in strategizing technical support plans and creating custom integration objects, workflows, business services, and WSDLs. I also participated in Agile Scrum methodologies including sprint planning, demos, grooming, Kanban boards, and retrospectives, among others.

Alexandria, Virginia, United States

As a Siebel Integration Developer, I developed and tested inbound web services to ingest applications, update existing data, and relay system information to external partners. I also worked with and managed OPA rules invoked by external and internal interfaces through web services. I prepared interface control documents, logical design documents, impact assessments, standard operating procedures (SOPs), detailed data flow diagrams and complex process flows. Also, I acted as a liaison between the Siebel Team and other components/teams, such as, but not limited to, Service Oriented Architecture (SOA), Credential Management System (CMS), Reporting Team, Requirements Team, Testing Team and Operations and Maintenance (O&M) Team.As a Siebel Developer, I configured and customized objects in Siebel Tools, such as UI Level objects (Screens, Views, Applets), MVG Applets, Associate Applets, Joins, Links, MVLs, MVFs, BC, and Field User Properties, and Search Specs as well as static and dynamic Picklists using Profile Attributes, LOVs, and custom BCs. In my capacity, I engineered process improvements by analyzing business requirements and frequently meeting with stakeholders to discuss, test, and resolve conflicting issues and defects.In addition to these, I customized applications by creating business services, custom functions/methods and buttons utilizing eScript as well as implementing other declarative alternatives, such as user properties and data validation methods. I also served as a liaison between enterprise and end-users, outside vendors, contractors, and consultants to define and establish service and support requirements; analyzed requirements to support strategic and operational initiatives.

Fredericksburg, Virginia, United States

Project Description: DOJ Data Warehouse – The Department of Justice was in need of a team to support the acquisition, analysis, and functional integration of data into a data warehouse. The data warehouse contains over 2 billion records and serves around 15,000 active users.In my role, I interpreted client requirements to determine their impact on mission-critical areas, preparing detailed requirement packages for Business Manager approval and implementation. I coordinated with data providers and clients to evaluate and assess data collections for future integration into the data warehouse, utilizing applications and data exploitation tools to research, collect, and report intelligence data.My proactive approach to exceeding customer expectations through innovative solutions earned high marks and recognition on customer satisfaction surveys. I evaluated information systems to ensure they met the organization’s needs and expectations, collaborating with end users, software vendors, and programmers to achieve desired outcomes.I was responsible for defining system problems and user needs, designing and testing standards and solutions, implementing computer system requirements, and developing software solutions with a focus on optimizing operational efficiency. Additionally, I administered risk mitigation across projects by applying structured criteria to assess data, identify trends, devise strategies, review program status reports, and reduce potential project impacts.

Falls Church, Va

Project Description: Litigation Case Management System (LMCS) - The Department of Justice’s current litigating environment is comprised of a set of disparate case management systems that do not share information and are not capable of generating Department-level reports that support decision making. LCMS will be a shared case management system for the United States Attorneys Offices and the major litigating divisions of DOJ which evaluates 15,000+ users.As a proactive contributor to Joint Application Design (JAD) sessions, I effectively gathered and translated reporting requirements into actionable insights. I meticulously updated report specifications and high-level and detailed design documentation to ensure seamless implementation according to design standards.My role involved conducting comprehensive gap analysis between Oracle BI capabilities and client requirements, and subsequently designing and developing Oracle BI reports, dashboard prompts, and dashboards tailored to meet these needs. I collaborated closely with Configuration, Data Migration, and ETL teams to guarantee that the core application, data migration scripts, and data warehouse were aligned with the specified reporting requirements.Through rigorous troubleshooting and configuration adjustments, I resolved issues within Oracle BI reports, and created complex SQL queries to validate report data, delivering precise test results to the client. My expertise enabled me to identify and rectify defects by leveraging in-depth knowledge of data structures, the Oracle BI repository, and Oracle BI front-end functionalities.I also facilitated joint testing efforts with clients, leading to the successful closure of defects, and actively participated in initiatives aimed at enhancing application performance.

Fairfax, Virginia, United States

During my tenure, I worked on three projects, namely:> Project: USPS, Time & Motion Study. The purpose of time and motion study is to identify all the Business Mail Acceptance tasks that are performed by clerks at Business Mail Entry Units (BMEU) and Detached Mail Units (DMU) as well as identify the estimated average time it takes to perform each task.> Project: USPS, Seamless Acceptance. ”la la” is a commercial enterprise that distributes postage paid envelopes to its customers for the purpose of exchanging music CD’s with one another. They send the USPS a manifest file listing postage labels from their customers on a daily basis. A Seamless Verification Systems was developed to accept this daily manifest file and use it as a basis of comparison against data captured by the USPS’s CONFIRM system. > Project: USPS, Transit Time Measurement System (TTMS). IBM’s Transit Time Mail Measurement System uses more than 600 independent contractors (Droppers) across the US to deposit test mail in USPS collection boxes. This test mail is then received by more than 16,000 volunteer reporters across the country. Data is collected from both the Droppers and the Reporters and then compiled into daily, weekly, monthly and quarterly reports for delivery performance.