Oversees the function of all food service at the account to ensure excellent customer service and maximize revenue to support overall account operations.Consistently offers professional, friendly, and engaging service.Ensures service standards are meticulously followed while actively supporting the entire team.Handles patient, guest, and client concerns and reacts quickly and professionally.Balances operational, administrative and team needs.Staffs and oversees the execution of on-site events.Develops and implements cost-saving measures.Communicates with all departments to ensure that customer service needs and expectations are fulfilled.Oversees an energetic and proactive approach to interviewing, selecting, training, counseling, disciplining, and scheduling all food service team members with a goal of always staying multiple steps ahead of turnover.Works directly with staff to ensure food quality, good service, and cleanliness are strictly adhered to.Assures inventory and its protocols and systems are always maintained.

Oversee the prep, production and execution of all Executive Suites and banquet space inside Paycor Stadium.

Oversee all internal bar activity. Operate social media via Facebook, LinkedIn, Instagram, etc. Coordinate private parties and outside events. Internal food ordering and inventory.

Ensure front office customer service (telephone and reception desk).Complete internal payroll.Manage timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.Time and Audit Billing report audit.Manage the distribution and explanation of expected and actual commission numbers.Resolution of all spread and commission related issues. Ensure timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. Manage the Unemployment Process including claims and hearings.Manage the Worker's Compensation Program including education, filing claims and alternate light duty locations. Manage the processing of payroll (sort, stuff and mail).Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)Manage all filing.Ensure an adequate supply of Pre Employment Packets are on hand.Complete pre employment paperwork with contractors.Manage contractor and internal benefits program. Ensure the accurate and timely entry of starts and finishes in PeopleSoft.Audit of New Starts reports.Manage the HR folder process.Sell Direct Deposit or electronic deposit and CashPay to all contractors and clients.Manage the use of DHL or FEDEX.Ensure the timely processing of Tax Credit Forms.Ensure adequate levels of administrative and galley supplies.Manage P Card account.Ensure that the highest level of customer service is provide to our internal and external customer and employees. Carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws.

Review all incoming paperwork for completeness before forwarding to a principal.Responsible for the clerical/administrative support function in the office including answering the telephone, filing, copying, ordering supplies, etc.Work alongside the office manager to ensure proper compliance with firm and industry rules & regulations.Assists the home office with issues and inquiries regarding processing transactions.Maintain supply room materials ensuring appropriate inventory and most current printed documents.Receive visitors to the office in a professional manner and provide notification to appropriate individuals.Perform essential data entry for office transactions in an accurate and timely manner.Create, review and maintain pertinent reports as requested.Neither Foresters Financial Services, Inc. nor any of its affiliates, associates or representatives are affiliated with LinkedIn/Facebook, nor endorse any of the views, representations or services offered or made by anyone else on this site.

Strategic consulting with candidates. Placing candidates with specific clients who have open and high coveted positions in the greater Cincinnati area. Alternative Hire, Temp-to-Hire, Direct-Hire.Responsible for client servicing and client acquisition. Direct link between our agency and existing clients, managing day-to-day affairs and ensuring customer satisfaction.