Senior Member Assistance Center Specialist
CurrentResponsible for call/chat monitoring, coaching, and ongoing training to ensure excellent, accurate service experiences for our credit union members.
Apr 2019 - Present
AeroLeads people directory · profile
Rebecca Morse Email & Phone Number
Promoting quality interactions in a contact center environment through monitoring, training, and coaching.
at
GreenState Credit Union
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Promoting quality interactions in a contact center environment through monitoring, training, and coaching.
Location
Iowa City-Cedar Rapids Area, United States, United States
Company size
Who is Rebecca Morse? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Rebecca Morse is listed as Promoting quality interactions in a contact center environment through monitoring, training, and coaching. at GreenState Credit Union, a company with 316 employees, based in Iowa City-Cedar Rapids Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Rebecca Morse.
Rebecca Morse previously worked as Senior Member Assistance Center Specialist at Greenstate Credit Union and Member Assistance Center Manager at University Of Iowa Community Credit Union. Rebecca Morse holds Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies from Viterbo University.
Company email context
Email format at GreenState Credit Union
This section adds company-level context without repeating Rebecca Morse's masked contact details.
GreenState Credit Union
Review company-level records connected to Rebecca Morse before choosing the right outreach path.
Profile bio
About Rebecca Morse
I have nine years of call center experience with a focus on service, split between the banking and insurance industries. In addition to working the front line as an inbound agent at GEICO and UICCU, I have experience managing a large team. Now I'm proud to provide leadership and mentoring while ensuring quality for the Member Assistance Center of the largest financial institution in Iowa.
Current workplace
Rebecca Morse's current company
Company context helps verify the profile and gives searchers a useful next step.
Greenstate Credit Union
10 roles
Rebecca Morse work experience
A career timeline built from the work history available for this profile.
Member Assistance Center Manager
University Of Iowa Community Credit Union
Responsible for the direct supervision of agents on inbound and outbound phones, chat, and support roles for member service. I love using my experience "in the trenches" as a front line call center associate to coach and encourage my team as they efficiently provide outstanding service to our members! I am always looking for opportunities to make our.
Jul 2018 - Apr 2019
Member Assistance Center E-Specialist Manager
University Of Iowa Community Credit Union
Responsible for direct supervision of inbound phone service agents in the contact center.
Feb 2018 - Jul 2018
Member Assistance Center Senior Specialist
University Of Iowa Community Credit Union
Responsible for training and coaching of new contact center employees as well as coaching and refresher training of existing contact center employees.
Oct 2017 - Feb 2018
Member Assistance Center E-Specialist
University Of Iowa Community Credit Union
Assisted members by servicing deposit and loan products, support systems such as online banking, and providing general financial advice. In the MAC, we are the front line for our 180,000 members, handling contacts on everything from checking accounts to auto titles to credit card fraud...you name it, and members will call about it. It's incredibly fast.
Jul 2014 - Oct 2017
Car Rental Agent
Jun 2013 - Jul 2014
Management Trainee
May 2012 - Jun 2013
Licensed Insurance Agent
Jan 2012 - May 2012
Performance Monitoring Analyst
Responsible for monitoring live and recorded inbound service calls for quality assurance and training purposes. Provided both written and face to face feedback and coaching to agents to improve service.
Oct 2010 - Jan 2012
Oct 2008 - Oct 2010
Team & coworkers
Colleagues at GreenState Credit Union
Other employees you can reach at greenstatecu.org. View company contacts for 316 employees →
RD
Robbie Deckard
Colleague at Greenstate Credit UnionCedar Rapids, Iowa, United States, United States
View →
TT
Tyler Tinkey
Colleague at Greenstate Credit UnionIowa City-Cedar Rapids Area, United States
View →
FW
Felisha Warner Junge
Colleague at Greenstate Credit UnionIowa City, Iowa, United States, United States
View →
TM
Tyler Miller
Colleague at Greenstate Credit UnionDes Moines Metropolitan Area, United States
View →
MC
Maggie Campbell
Colleague at Greenstate Credit UnionNorth Liberty, Iowa, United States, United States
View →
CK
Cameron Kulhavy
Colleague at Greenstate Credit UnionCedar Rapids, Iowa, United States, United States
View →
ES
Emely Saucedo
Colleague at Greenstate Credit UnionSwisher, Iowa, United States, United States
View →
AR
Angelica Ramirez
Colleague at Greenstate Credit UnionGrinnell, Iowa, United States, United States
View →
AB
Alice Bassett
Colleague at Greenstate Credit UnionJohnston, Iowa, United States, United States
View →
NS
Niki Scheck
Colleague at Greenstate Credit UnionGilman, Iowa, United States, United States
View →
Robbie Deckard
Colleague at Greenstate Credit UnionCedar Rapids, Iowa, United States, United States
View →
TT
Tyler Tinkey
Colleague at Greenstate Credit UnionIowa City-Cedar Rapids Area, United States
View →
FW
Felisha Warner Junge
Colleague at Greenstate Credit UnionIowa City, Iowa, United States, United States
View →
TM
Tyler Miller
Colleague at Greenstate Credit UnionDes Moines Metropolitan Area, United States
View →
MC
Maggie Campbell
Colleague at Greenstate Credit UnionNorth Liberty, Iowa, United States, United States
View →
CK
Cameron Kulhavy
Colleague at Greenstate Credit UnionCedar Rapids, Iowa, United States, United States
View →
ES
Emely Saucedo
Colleague at Greenstate Credit UnionSwisher, Iowa, United States, United States
View →
AR
Angelica Ramirez
Colleague at Greenstate Credit UnionGrinnell, Iowa, United States, United States
View →
AB
Alice Bassett
Colleague at Greenstate Credit UnionJohnston, Iowa, United States, United States
View →
NS
Niki Scheck
Colleague at Greenstate Credit UnionGilman, Iowa, United States, United States
View →
1 education record
Rebecca Morse education
FAQ
Frequently asked questions about Rebecca Morse
Quick answers generated from the profile data available on this page.
What company does Rebecca Morse work for?
Rebecca Morse works for GreenState Credit Union.
What is Rebecca Morse's role at GreenState Credit Union?
Rebecca Morse is listed as Promoting quality interactions in a contact center environment through monitoring, training, and coaching. at GreenState Credit Union.
Where is Rebecca Morse based?
Rebecca Morse is based in Iowa City-Cedar Rapids Area, United States, United States while working with GreenState Credit Union.
What companies has Rebecca Morse worked for?
Rebecca Morse has worked for Greenstate Credit Union, University Of Iowa Community Credit Union, Enterprise Holdings, and Geico.
Who are Rebecca Morse's colleagues at GreenState Credit Union?
Rebecca Morse's colleagues at GreenState Credit Union include Robbie Deckard, Tyler Tinkey, Felisha Warner Junge, Tyler Miller, and Maggie Campbell.
How can I contact Rebecca Morse?
You can use AeroLeads to view verified contact signals for Rebecca Morse at GreenState Credit Union, including work email, phone, and LinkedIn data when available.
What schools did Rebecca Morse attend?
Rebecca Morse holds Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies from Viterbo University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Rebecca Morse you were looking for.
Rebecca Morse
5 email domains
Rebecca Morse
2 email domains
Rebecca Degioanni
4 email domains
Rebecca Guglielmo
2 email domains
Rebecca Morse
3 email domains