Order Management Representative
CurrentDue to downsizing, last day of work was 7/12/24• Supported final phase of sales process.• Assessed all sales documents/spreadsheets for accuracy and completion.• Errors and clarifications identified were communicated to the appropriate departments with a request of revision/clarification prior to finalization.• Used multiple systems to validate/analyze the paperwork to confirm that it matches customer facing documents to ensure accuracy and customer satisfaction.• Upon my… Show more Due to downsizing, last day of work was 7/12/24• Supported final phase of sales process.• Assessed all sales documents/spreadsheets for accuracy and completion.• Errors and clarifications identified were communicated to the appropriate departments with a request of revision/clarification prior to finalization.• Used multiple systems to validate/analyze the paperwork to confirm that it matches customer facing documents to ensure accuracy and customer satisfaction.• Upon my final review and approval, data is imported into Oracle System for final booking of the sale/order.• Learned these detailed processes very quickly before being released to work on my own prior to being laid off from CSA due to a reduction in workforce. Show less