Becky Lamb Bridgeforth Email & Phone Number

As a management, operations, sales and training leader, I offer talents honed at three of the world’s most admired and best-loved brands, Sears Roebuck Co., Dunkin’ Brands Inc., and Walt Disney World.Sales experience delivering solutions of awarded J.D. Power, Consumer Digest, Reviewed.com and Women’s choice awarded Kenmore brand with Sears Commercial.Focusing on customer-centric training allows me to promote the consistent execution of the culture, values, and mission of an organization to optimize profits while delivering a legendary customer experience at every touch point. The breadth of my leadership extends to managing a top-performing 74-member team, overseeing a profitable franchise district, and heading a multimillion-dollar resort restaurant complex. Additionally, I was honored with Walt Disney's prestigious Lifetime Achievement Award, “Partners in Excellence.”**A selection of my successes includes:~ Exceeding 2015 Sales goals in period 7 in existing 102 accounts and new member prospects.~ Leading the entire company in comparable sales growth for 2011 and trending #1 for 2012. Leveraged subject matter expertise of standards, systems, and brand expectations to guide profitable franchise operations.~ Boosting Orlando to Dunkin’ Brands #1 guest perceived market nationwide for 2011. ~ Consistently overachieving break-even projections for new franchise introductions. Directed launch from concept to smooth grand openings.~ Fueling double-digit growth in coffee sales by implementing an equipment maintenance program. Conducted onsite training that ingrained positive behaviors and ensured a uniform brand experience across district.~ Earning recognition as the “model” test market for the introduction of new products or processes by generating excitement and cooperation for change.

Listed skills include Leadership, Customer Satisfaction, Management, Employee Training, and 13 others.

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  University Of Phoenix

  Business Management