Managing customer service operations for all retail accounts from development and supply chain through product lifecycle.

Brilliant Analytics Sourcing Services is a concierge consulting firm dedicated to transforming companies through strategic supply chain optimization, cost efficiency, and smart business development. We specialize in delivering tailored solutions that provide retail insights, simplify internal processes, and streamline financial strategies. With a focus on removing cost, reducing lead times, and improving logistics, we help our clients achieve sustainable growth and operational excellence—all while ensuring we prioritize PEOPLE and JOY in the process.

• Leading Sourcing innovation in the jewelry industry by driving new ways of thinking and collaborating with vendor partners on all aspects of product definition and costing.• Executing transparency through all levels of the supply chain and partnering with vendors on dynamic costing models that provide strategic margin levers to our Merchant teams as markets evolve.• Integration and launch of product attribute and costing platform across all Signet banners.• Developing harmonized attribute definitions and expectations as it relates to raw material, findings, manufacturing terminology, and product quality across all Signet banners.• Pursuing standardization of processes where benefits are identified and outlining/defining exceptions as required within the diverse Signet portfolio. • Growing a team of passionate Sourcing professionals with a focus on service leadership to our Merchant and Vendor partners.

Developed sourcing, inventory, and sales processes for large-scale retail customers in USA and Canada. Stimulated cost-reduction and profit maximization throughout supply chain, and improved on-time product delivery.KEY COMPETENCIES: DESIGN, SUPPLY CHAIN, MARKETING, TEAM TRAINING & DEVELOPMENTBoosted annual sales >14% and improved profit >4% through introduction of new product line● Engineered and delivered margin-positive ‘TV Door-Busters’ for 2018 Holiday Season.● Increased profitability by optimizing raw material vendor allocations and pricing● Restructured worldwide end-to-end supply chain processes for efficiency and transparencyKEY COMPETENCIES: COMMUNICATION, CUSTOMER SERVICE, CONFLICT RESOLUTION, SOLUTIONSRevitalized and salvaged sales with largest client, and repaired fractured relationship● Capitalized on reputation and contacts to restore company credibility ● Resolved quality control, lead-time, and delivery issues● Stimulated non-comp sales growth through ‘white space’ program execution

Managed wedding categories for affiliated companies in United States and Canada, annual budget >$500M. Led team sourcing and delivery of Diamond products for anniversary, solitaire, pendants, and earrings. KEY COMPETENCIES: COST ANALYTICS, VENDOR MANAGEMENT, NEGOTIATION, LEADERSHIPGenerated >$1.3M annual cost saving by identification and modification of systems error● Coordinated IT, Operations, and Vendors to design and install revised cost metrics● Aligned cost negotiation and logistics management support for merchant teams ● Initiated top-to-top vendor workshops in a targeted forum to exchange ideas and collaborateKEY COMPETENCIES: EFFICIENCY, PROCESS IMPROVEMENT, TEAMWORK, TRAININGRefined post-merger integration for sourcing processes● Reduced inventory costs and improved product delivery timeline● Strengthened information sharing and cooperation between former competitor companies● Introduced consolidated training program, and updated teams’ understanding of roles and tasks

Administered end-to-end supply chain management for frontline denim products. Devised exit strategies, and prepared contingency planning.KEY COMPETENCIES: PRODUCT DEVELOPMENT, COMMUNICATION, NEGOTIATION, COLLABORATIONGenerated >26% increase for non-comp sales from launch of new ‘So Slimming Denim’ collection● Incorporated original 4-way stretch denim to create new product line● Expanded vendor oversight to reduced costs for raw materials, manufacturing, and logistics ● Coordinated R&D and Manufacturing to meet fit-specifications and delivery timelines

Led multiple product categories, and consolidated sourcing processes for components. Developed JC Penney Private Brand for Small Electrics.KEY COMPETENCIES: INNOVATION, LEADERSHIP, TROUBLESHOOTING, EFFICIENCYGenerated >10% internal market share for proprietary Small Electrics with >15% higher margin than national brands● Reduced time-to-market for private-brand items● Refined weekly production schedules for major suppliers● Aligned product development, design, and supply chain for purchases >$260M

Developed and managed $60 Million in product assortments through various forms of distribution: company retail stores, dealer franchise stores, radioshack.com, RadioShack Mexico/Canada, and B2B.Coordinated and planned advertising opportunities for products including: TV promotions (direct response), direct mail, national publication advertising and flyers.Selected compelling and innovative products that met and exceeded our profit objectives and inspired our consumers to buy from RadioShack.Accurately forecasted products' sell-through in all channels and maintained accurate inventory for each sku.Developed strategic partnerships with vendors both domestically and internationally to achieve corporate goals involving brand positioning and retail price optimization.Collaborated and networked with overseas offices for the purpose of sourcing and securing purchases for consumer-relevant product developed under the RadioShack and/or LifeWise private brand names.

Worked closely with vendors to achieve significant cost reduction from individual products which included logistics negotiation, volume discounts, co-op funding, among others.Reduced the time-to-market for private-brand items requiring extensive development time, involving coordination of all associated departments.Communicated daily with our overseas offices in Taiwan, China, and Japan to maintain product development schedule and shipdate verification.Analyzed current business model to determine a plan of action for category and sku reduction.Handled all forms of vendor relations including: cost negotiation, internal vendor maintenance, on-site meetings, product relevance, product development, and scheduling.

Sporting Goods & Electronics)Managed $40 Million in product through catalog and online distribution.Collaborated with overseas offices in China, and Japan to source innovative products at substantial savings while maintaining the quality JCPenney represents.Created an intuitive profitability analysis workbook containing formulas and data integral to reviewing business trends and also providing SP%, DCP%, and GPROI.Negotiated with all vendors to achieve appropriate sku reduction, space justification, and cost.Increased selling profit from -17.8% to 3.5% in one year for all sporting goods categories.Developed and managed catalog production pages for the JCPenney catalog having circulation of over 10 Million consumers.