Rebecca "Becky" Key Email & Phone Number

𝘿𝙚𝙡𝙞𝙫𝙚𝙧𝙞𝙣𝙜 𝙀𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙖𝙣𝙙 𝙈𝙚𝙚𝙩𝙞𝙣𝙜 𝘾𝙤𝙢𝙥𝙖𝙣𝙮 𝙊𝙗𝙟𝙚𝙘𝙩𝙞𝙫𝙚𝙨. Every successful business executive realizes that acquiring new customers is more costly than retaining existing customers. A solid Customer Service and Customer Support team are key to retaining customers. I, and my team, are recognized for providing exceptional customer service and support; support that retains customers and keeps them happily doing business with the company. As a Customer Service Lead for a technology based company with revenues upwards of $175 million of B2B revenue, I have motivated a tenacious team; interacted with and retained multi-million dollar clients. I’m recognized for deep product knowledge that enables exceptional assistance to our clients. I’m a self-starter and a quick learner. You can count on me to provide the kind of customer service that retains your customers.With a background in accounting, pre-sales and customer service, I have a wide spectrum view on internal teamwork. I have strong computer skills, as well as a variety of other skills, including process improvement and training. Some of my accomplishments are:• Acknowledged for ability to recognize potential for new business. Regularly promoted products and referred opportunities to sales. Received award and monetary recognition from the sales team for providing the most help in achieving sales objectives.• Assisted with maintaining recurring business from a Fortune 500 company. Key salesperson lobbied to recognize the contribution delivered to sales goals for this account.• Managed multi-million-dollar customer accounts. Interfaced directly with customers, quoting prices, processing orders, coordinating and communicating scheduled product shipments as well as expediting priority orders when necessary. Created trusting relationships with these significant customers.Thank you for visiting my profile. Conversations Welcome!

Listed skills include Customer Service, Excel, Word, Microsoft Office, and 45 others.